Retail Store Manager

About Royal Professional & Elite Cleaning Services Royal Professional & Elite Cleaning Services is an established cleaning services company that has expanded into the wholesale distribution and retail sale of professional cleaning supplies, janitorial products and commercial cleaning solutions. With operations expanding into two retail and wholesale locations in Brampton and Mississauga, we are building our team and looking for motivated individuals who want to be part of a growing business. We serve individual customers, cleaning companies and commercial businesses across various industries, offering a range of professional cleaning products and supplies. We are looking for a motivated, organized and business-minded Store Manager – Wholesale & Retail Operations to help oversee daily operations, support our employees, serve customers and contribute to the continued growth of our wholesale and retail business. This is an opportunity for someone who enjoys taking responsibility, working with people and developing their business and management skills. Position Overview The successful candidate will play an important role in managing store operations and supporting the growth of our wholesale and retail sales. Responsibilities will include overseeing daily store activities, coordinating employees, managing inventory, assisting customers, communicating with suppliers and identifying opportunities to develop commercial customer relationships. We welcome applications from experienced managers as well as individuals with relevant education, transferable skills and the ambition to develop into a management role. Training and on-site guidance will be provided. Previous experience in the cleaning supply industry is not required. Key Responsibilities Store & Operations Management Oversee and coordinate daily store operations. Help maintain an organized, professional and welcoming retail environment. Supervise employees and coordinate daily responsibilities. Assist with staff scheduling, training and performance. Ensure daily operations run efficiently and professionally. Inventory & Wholesale Operations Monitor inventory levels and coordinate product replenishment. Assist with purchasing, product ordering and supplier communications. Coordinate incoming shipments and stock organization. Monitor product availability and help prevent inventory shortages. Assist with wholesale orders, quotations and order processing. Sales & Business Development Assist retail and wholesale customers with product inquiries. Develop and maintain relationships with commercial customers. Identify opportunities to grow wholesale sales and attract new business. Build relationships with cleaning companies, warehouses, offices, healthcare facilities and other commercial organizations. Follow up with prospective commercial customers and business inquiries. Identify opportunities to introduce customers to additional products and services. Administration & Reporting Assist with invoicing, quotations and sales documentation. Monitor sales activity and inventory records. Prepare basic operational and sales reports for management. Communicate operational needs and recommendations to company management. Qualifications & Education We are interested in candidates with different educational and professional backgrounds. Preferred education: College diploma in Business Administration, Business Management, Retail Management, Supply Chain Management or a related field. Bachelor's degree in Business Administration, Commerce or a related discipline is considered an asset. Equivalent education, relevant training or practical experience in retail, wholesale, sales or operations will also be considered. Experience: Previous experience in retail, wholesale, customer service, sales or business operations is an asset. Experience supervising employees or coordinating daily activities is preferred. Experience with inventory management, purchasing or supplier relations is an asset. K…

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