Retail Sales & Fulfillment Coordinator

About Redwood Rings Redwood Rings (also known as Redwood Jewelry Gallery) is a nature-inspired alternative jewelry brand specializing in wood wedding rings and handcrafted pieces. We operate a retail gallery in downtown Bremerton, WA, sell on Etsy and Shopify, and participate in farmers markets and trade shows throughout the region. The Role We're looking for a Gallery & Operations Coordinator to be the backbone of our day-to-day operations -- handling customer communications, fulfilling online orders, and staffing our retail gallery. If you also have experience in e-commerce marketing, there's plenty of room to grow into that side of the business too. Schedule: Thursday-Monday, 10am-5pm. 32-40 hours per week depending on season. Responsibilities - Monitor and respond to customer service messages across Etsy, Shopify, and email - Pick, pack, and ship daily e-commerce orders (Etsy and Shopify) - Staff the gallery and assist walk-in customers on scheduled shifts - Process POS transactions and maintain a welcoming, organized gallery space - Receive and organize inventory; restock as needed - Set up and staff farmers market and trade show booths (weekend availability required) - Manage and optimize Shopify product listings, SEO, and content updates - Support Google Ads campaigns and social media content (Pinterest, Instagram) - Assist with PR outreach and represent Redwood Rings at chamber mixers and networking events Requirements - 1+ years experience in customer service, e-commerce fulfillment, or a similar role - Strong written communication skills for customer-facing messages - Organized and detail-oriented -- accuracy in order fulfillment matters - Able to work independently and manage priorities without constant supervision - Personable and confident helping customers in person - Experience with Shopify, digital marketing, or social media is a plus - Weekend availability required for farmers markets and trade shows Pay & Perks - $18-$20/hour depending on experience - Washington State paid sick leave - Employee discount on Redwood Rings products Pay: $18.00 - $20.00 per hour Expected hours: 36.0 per week Work Location: In person

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