Retail Sales & E-Commerce Specialist

Retail Sales & E-Commerce Specialist Zimmerman Trading Post | Zimmerman, Minnesota Primarily based in Zimmerman, with occasional shifts at our sister store in Princeton, MN. About Us The Trading Post is a veteran-owned business serving our local communities with a unique mix of retail merchandise, personalized service, and value. Our inventory ranges from jewelry and electronics to tools, firearms, sporting goods, and other specialty items. We're looking for a dependable, customer-focused team member who enjoys variety, works well with technology, and takes pride in accuracy and service. This position combines in-store sales, online selling, inventory management, and shipping, with opportunities to develop specialized skills and grow into a fully trained pawn broker. What You'll Do Retail Sales & Customer Service Help customers buy, sell, and pawn merchandise while providing friendly, professional service. Learn about merchandise, answer questions, and help customers find products that meet their needs. Process sales, pawn transactions, and other transactions accurately using our point-of-sale system. Contribute to store sales goals and maintain an organized, appealing sales floor. Online Sales & Order Fulfillment Create and manage product listings on approved e-commerce platforms. Photograph merchandise and prepare accurate, appealing descriptions with appropriate pricing and condition details. Process online orders, package merchandise securely, and coordinate shipping. Keep online listings and inventory records accurate, coordinating merchandise movement between online sales and the store. Assist with social media content and promotions to support sales. Inventory & Store Operations Organize, price, display, and track merchandise using company inventory systems. Assist with inventory counts, audits, and resolving discrepancies. Maintain clean, organized sales, storage, and shipping areas. Follow company procedures for handling merchandise, protecting assets, and completing transactions. Compliance & Teamwork Follow applicable laws and company policies governing pawn transactions, firearms, and merchandise handling. Complete required training on company systems, firearms handling, and regulated transactions. Work collaboratively with the team and adapt to changing store priorities. What We're Looking For Retail sales or customer service experience, with a focus on helping customers and supporting sales. Strong computer skills, accurate data entry, and the ability to learn new software. Good organizational skills and attention to detail. Dependability, initiative, and a professional, team-oriented attitude. Comfort working with a wide variety of merchandise, including firearms and related products. Ability to manage multiple responsibilities while maintaining accuracy. Must be at least 18 years old and legally eligible to perform the position's duties, including applicable firearms-related duties. Must successfully complete required background, credit, and drug screenings, consistent with applicable law and company policy. Ability to work primarily in Zimmerman, Minnesota, with occasional shifts in Princeton, Minnesota. Experience that will help you stand out: Experience with GunBroker, eBay, or other online marketplaces. Background in pawn, resale, consignment, or specialty retail. Knowledge of firearms, jewelry, electronics, tools, or sporting goods. Experience with inventory management, shipping, or warehouse operations. Don't have experience with everything? Training is provided on our systems, procedures, and applicable compliance requirements. A willingness to learn is essential. Career Growth Opportunities This role offers the chance to build a career in specialty retail and the pawn industry. As you gain experience and demonstrate your abilities, you may have opportunities to: Develop specialized merchandise knowledge and learn product evaluation and pricing. Build skills in pawn lending, collateral evaluation, and lo…

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