Retail Sales and Kiosk Manager

Retail Sales & Kiosk Manager – Base Pay + Uncapped Commission + Bonuses StepUp Shoe Cleaners | Cypress, TX Job Type: Full-Time / Part-Time (Leadership Position) Work Location: In Person – Cypress, TX Compensation: Competitive hourly base pay + uncapped sales commission + performance bonuses (manager pay structure to be confirmed) About the Opportunity StepUp Shoe Cleaners is looking for a motivated, reliable, and sales-driven Retail Sales & Kiosk Manager to lead daily operations at our Cypress, TX location. This is a hands-on leadership and sales position for someone who knows how to sell, lead by example, motivate employees, and take ownership of a retail operation. You will be responsible for managing the kiosk, supervising sales associates, maintaining inventory, handling opening and closing procedures, and ensuring the team consistently works toward its sales goals. This is not a traditional cashier or desk management position. Our managers actively approach shoppers, demonstrate products, close sales, and coach their team to do the same. We're looking for someone who can lead from the front, hold employees accountable, and help grow the business. Compensation & Earning Potential We believe strong performance should be rewarded. Our compensation package includes: Competitive guaranteed hourly base pay Uncapped commission on personal sales Opportunities for performance-based bonuses Additional earning opportunities tied to sales results Paid sales training Employee discounts Opportunities for professional growth and advancement The more you sell and the better your team performs, the greater your earning potential. Specific management compensation and bonus details will be discussed during the hiring process. What You'll Do Sales & Customer Engagement Proactively approach shoppers and initiate conversations. Demonstrate StepUp shoe-cleaning products to potential customers. Convert product demonstrations into sales. Recommend and upsell higher-value product packages. Consistently work toward individual and team sales goals. Lead by example by actively selling alongside your employees. Coach sales associates on customer engagement, product demonstrations, objection handling, and closing techniques. Team Leadership & Employee Management Supervise and support retail sales associates during scheduled shifts. Train new employees on product knowledge, sales techniques, and kiosk procedures. Motivate employees to meet daily and weekly sales goals. Monitor employee performance, productivity, and professionalism. Help coordinate employee schedules and shift coverage. Ensure employees arrive on time, follow company procedures, and remain actively engaged with shoppers. Communicate employee performance concerns and staffing needs to ownership. Create a positive, competitive, and results-driven work environment. Kiosk Operations & Daily Responsibilities Open and close the kiosk according to company procedures. Ensure the kiosk is properly staffed and ready for business. Maintain a clean, organized, and professional sales environment. Monitor daily operations and address issues as they arise. Accurately process transactions and follow cash-handling procedures. Ensure equipment, products, and displays are maintained properly. Follow all company policies and operational standards. Communicate regularly with ownership regarding sales, staffing, and operational needs. Inventory Management Perform routine inventory counts and maintain accurate records. Monitor product levels and identify low-stock items. Communicate replenishment needs to ownership. Help prevent inventory shortages, product loss, and unnecessary waste. Ensure products and supplies are properly organized and stored. Verify inventory during opening, closing, and scheduled stock checks. Sales Performance & Accountability Track individual and team sales performance. Help establish and maintain daily and weekly sales targets. Identify opportunities to improve sales con…

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