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Retail Parts Professional

Rocket Chevrolet
4 days ago
Full-time
On-site
Shelby, OH, United States
Indeed

Overview Join our dynamic team as a Retail Parts Professional and become a vital link in delivering exceptional automotive parts and accessories service to our valued customers. In this energetic role, you will leverage your mechanical knowledge, sales expertise, and organizational skills to ensure our inventory is accurate, customer needs are met efficiently, and the overall shopping experience is outstanding. This position offers an exciting opportunity to work in a fast-paced environment where your automotive diagnostics, parts management, and customer relationship building skills will drive success and satisfaction. Duties Assist customers in identifying and selecting the right automotive parts and accessories to meet their vehicle needs. Manage inventory control by stocking, organizing, and maintaining parts displays to ensure product availability and easy access. Utilize automotive diagnostics and mechanical troubleshooting skills to provide expert advice on vehicle repairs and maintenance. Process sales transactions accurately using POS (Point of Sale) systems while handling cash, credit, and electronic payments securely. Collaborate with team members to fulfill orders promptly, ensuring timely order fulfillment and stock replenishment. Build strong customer relationships through effective communication, product knowledge sharing, and personalized service. Maintain detailed records of inventory levels using CMMS (Computerized Maintenance Management System) software and ensure proper inventory management practices are followed. Requirements Proven experience in automotive parts sales or dealership environments with a solid understanding of automotive repair processes. Strong mechanical knowledge of vehicle systems, automotive diagnostics, and troubleshooting techniques. Excellent communication skills; bilingual or multilingual abilities are highly desirable for serving diverse customer bases. Proficiency with Microsoft Office applications, inventory management systems, POS platforms, and automotive parts management tools. Demonstrated ability to negotiate effectively with customers and suppliers to achieve favorable outcomes. Exceptional organizational skills with attention to detail for stock control, order fulfillment, and maintaining accurate records. Customer service-oriented mindset with the ability to handle cashiering duties, retail math calculations, and phone etiquette confidently. Join us as a Retail Parts Professional where your enthusiasm for automotive technology meets your talent for sales and customer service! Your expertise will help us deliver top-tier service while advancing your career in a vibrant retail environment dedicated to excellence in automotive care. Pay: From $13.50 per hour Expected hours: 45.0 per week Benefits: 401(k) matching Employee discount Health insurance Paid time off Work Location: In person

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