Retail Operations Analyst

Location: Preferred on-site in Orange County, CA (Santa Ana office). We're also open to hybrid or remote candidates working on Pacific Time (PT). Type: Full-Time Salary: $75,000 – $90,000 base, depending on experience About eJam eJam is a privately held consumer products company that has built, scaled, and exited multiple brands. Our portfolio includes category leaders ranked at the top of Amazon, carried in major retailers nationwide, and sold across DTC, marketplaces, and every channel in between. We’re not a startup hoping something works. We’re a team that has done it repeatedly: taken products from idea to category leader, landed them on retail shelves nationwide, and built real brands that consumers love. We operate like a holding company with the speed of a startup: small teams with real ownership and accountability. This is the place where you’ll see the entire machine: sourcing, product development, packaging, manufacturing, compliance, marketing, marketplace strategy, retail, all under one roof. If you want to build and ship consumer products at scale, there is no better place than this. The Role You will be the person who knows, every week, how eJam products are selling on the shelf and online at Target, Walmart, Kroger, QVC and the accounts we add next. Shameless Snacks is a brand bought by 1 in 100 US households and growth comes from reach, so you turn retailer point of sale, inventory and syndicated data into the in stock, replenishment and sell through decisions that keep us on shelf and growing. You own the retailer portals and item data, the weekly performance package, trade spend and deductions to the penny, and the operating rhythm between Sales, Supply Chain, Marketing and Finance that makes retail profitable, not just present. Mission: Finance and the brand leads know which SKU is winning at which retailer, what it costs to be there, and what to ship next, before they have to ask. What You'll Own Sell through and retailer data Pull and analyze POS, inventory, in stock and replenishment data from retailer portals (Walmart Retail Link and Supplier One, Target Partners Online, Kroger and QVC reporting) every week Build and maintain the weekly retail performance package by account and SKU: velocity, distribution and ACV, in stocks, on time in full, promotional lift and plan vs actual Read syndicated and panel data (NielsenIQ, Circana, Numerator, 84.51) to size category trends, competitive shelf position and household penetration gaps Maintain the retail dashboard in BigQuery with the data team so retail sell in, sell through and competitor views stay current Forecasting, inventory and item management Work with Supply Chain and Cin7 on retail demand forecasts, purchase order planning, item setup and attributes, new item launches and SKU transitions across stores and .com Flag out of stock and overstock risk by account before it costs a facing, and recommend replenishment and allocation moves Trade, deductions and profitability Track trade spend, promotions, chargebacks and deductions by retailer, validate them against agreements and work with Finance to dispute what is wrong and accrue what is right Build the retail profitability view by account and SKU, gross to net through trade, freight and fees to contribution, and feed it into budget and forecast Account rhythm Line review, joint business planning and buyer meeting materials with the Sales lead, and the retailer documentation, scorecards and communications that keep every account organized Retail operating SOPs, with recurring reporting automated with Claude and documented so it survives a vacation What Success Looks Like 30 days: access and data pulls are set up for every retailer portal and the weekly sell through package publishes for Target and Walmart 90 days: the deductions and trade spend log is current by retailer with open disputes filed, the retail profitability view exists by account and SKU, and a retail demand forecast …

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