Retail, EDI & Supply Chain Coordinator

Retail, EDI & Supply Chain Coordinator Full-Time | Monday–Friday, 9:00 AM–5:00 PM | Overtime Available Position Overview We are seeking a detail-oriented, organized, and dependable individual to join our team at a toy distribution company. This position is ideal for someone who is comfortable managing multiple tasks, working with large retail customers, and handling detailed order and account information in a fast-paced office environment. The ideal candidate will have strong computer and data-entry skills, experience with invoicing, knowledge of EDI, and an understanding of supply chain operations . Experience working with large mass-market retailers is highly desirable. Key Responsibilities Serve as a liaison and point of contact for large mass-market retail customers. Process and maintain customer orders, purchase orders, invoices, and related documentation. Prepare and process invoices accurately and in a timely manner. Enter, update, and maintain customer and order information in company systems. Process, monitor, and troubleshoot EDI transactions. Communicate with retail customers regarding orders, invoices, shipments, product information, and account-related issues. Coordinate with sales, warehouse, purchasing, logistics, and accounting teams to ensure orders are processed accurately and efficiently. Monitor order status, inventory availability, shipments, and delivery requirements. Assist with resolving discrepancies involving orders, invoices, shipments, and EDI transactions. Assist with supply chain and order fulfillment activities. Maintain accurate records and documentation. Follow up on outstanding issues and ensure timely resolution. Manage multiple priorities while meeting deadlines. Provide general administrative and office support as needed. Qualifications & Skills Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Proficiency with computers, data entry, and Microsoft Office programs. Experience with invoicing and order processing. Knowledge of EDI (Electronic Data Interchange). Understanding of supply chain processes , including purchasing, inventory, order fulfillment, logistics, and shipping. Experience working with large retailers, mass-market accounts, or wholesale distribution. Strong written and verbal communication skills. Ability to identify discrepancies and follow through to resolution. Ability to work independently and as part of a team. Strong time-management skills and ability to meet deadlines. Reliable, professional, and organized with a strong work ethic. Experience in distribution, consumer products, wholesale, or retail is a plus. Ideal Candidate We are looking for someone who is organized, detail-oriented, computer proficient, and comfortable handling multiple responsibilities . The successful candidate will understand that accuracy is critical when dealing with retail orders, EDI transactions, invoices, inventory, and shipments. The ability to communicate effectively with large retail customers while coordinating with internal departments is an important part of this position. Compensation & Schedule Full-Time Position Monday–Friday, 9:00 AM–5:00 PM Hourly rate determined based on experience and qualifications Overtime available as needed Expected hours: 40.0 – 50.0 per week Benefits: 401(k) 401(k) matching Work Location: In person

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