Retail Dining FOH Supervisor, #26-057b

Looking for a federal job that works around your schedule? Our flex positions let you work on an as-needed basis, giving you the flexibility to earn extra income while gaining valuable federal work experience. Whether you’re a military spouse, college student, retiree, or simply looking for better work-life balance, these positions are designed to fit your lifestyle. Work when you can. Grow your career when you’re ready!! Are you the ultimate TEAM player who is ready to lead a team? Join Naval Academy Hospitality and work with an outstanding group of professionals to support our varied catering events. From weddings, to retirements, class reunions, Midshipmen Events, and conferences, we cover it all! Our Retail Dining FOH Supervisors get to work in a variety of locations spanning from Catering, to our signature coffee shop 1845, the Alley Restaurant and our outdoor bars for various USNA sporting events. We are looking for highly professional individuals that love to keep moving and provide a welcoming atmosphere for our guests while making their experience on the Yard one to remember. Applications must be submitted by NOON on October 28, 2026 to be considered for this position. Resumes have a strict two-page limit; any content beyond page two will not be reviewed. In order to meet the basic requirement of the Retail Dining FOH Supervisor position, NF-1101-03, you must meet one of the following requirements: Possess one (1) year of specialized experience in a food service role that equipped you to perform successfully the duties of this position. Specialized experience may include, but is not limited to: Front of House, Back of House, supervisory/managerial duties in the food service industry; OR five (5) years of education beyond high school; OR have three (3) years of general work experience. You will be rated on the following Knowledge, Skills, and Abilities (KSAs) for this position: Ability to independently lead FOH teams, oversee shift assignments (setup, service, teardown), and execute operations in full compliance with SOPs and BEOs. Experience providing proactive guest engagement during events and rapidly resolving service, food, or beverage complaints. Knowledge of dining, bar, and barista operations, including strict health/sanitation compliance and alcohol awareness. Preferred Education in Hotel & Restaurant Management or related field. Ability to communicate clearly across diverse teams and coordinate seamless execution between FOH, kitchen, catering, and logistics staff. Experience overseeing and completing inventory management, post-event revenue collection, post-event administrative reports. JOB SUMMARY The Retail Dining FOH (Front of the House) Supervisor position is located in the U. S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Naval Academy Business Services Division (NABSD), Annapolis, Maryland. NAFI is an entity that generates its own funds through its operations, and is not funded by Congress. The FOH Supervisor supervises day-of a la carte operations, which includes on-site FOH staff, set-up, execution, and tear down of the operation/event. The Retail Dining FOH Supervisor stays in contact with the host (on-site contact) and/or member/guest to ensure the highest guest satisfaction possible. All duties are to be performed in accordance with applicable laws and regulations, as well as NABSD Retail Dining and Hospitality policies, practices and procedures. DUTIES & RESPONSIBILITIES Execute day-to-day operations for designated la carte locations according to Manager specification, and location specific SOPs. Execute banquet events according to Banquet Event Order specifications. Oversee/prepare staff assignments to include set-up, service, tear-down and side work. Confirms all FOH service staff are in proper uniform, presenting a clean and professional image. Communicate with Managers, kitchen, logistics, and inventory staff to coordinate execution according to specifications. C…

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