Retail Associate – Customer Engagement

Overview We are seeking a dedicated and enthusiastic Customer Service Representative with open availability between the hours of 9am and 11pm to work 4 days per week (with the possibility of a 5th day) to join our team. You MUST have open availability and be able to work the hours that you are scheduled. This role is essential for providing exceptional service to our customers, ensuring their needs are met effectively and efficiently. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to thrive in a fast-paced retail environment. Duties Provide outstanding customer service. Assist customers with stock inquiries and ensure shelves are well-stocked and organized. Process transactions accurately using POS systems while maintaining a high level of customer satisfaction. Engage in retail sales activities, promoting products and services effectively. Utilize retail math skills to assist with inventory management and stock replenishment. Qualifications Previous experience in customer service or retail sales is preferred. Proficiency in using POS systems for transaction processing. Strong understanding of retail math concepts to assist in inventory tasks. Excellent interpersonal skills with the ability to engage positively with customers. A proactive attitude towards problem-solving and customer satisfaction. Join us in delivering exceptional service and creating memorable experiences for our customers! *Free parking is provided.* Job Type: Part-time Pay: From $15.00 per hour Benefits: 401(k) 401(k) matching Employee discount Flexible schedule Paid time off Application Question(s): Will this be your only job? Do you have a Florida address? Do you have reliable transportation? Do you live near downtown St Augustine? Would you be able to fill in on short notice if someone calls out or has to leave during their shift? Will you be able to work holidays? Do you have OPEN availability? Will you be able to work the hours that you are scheduled to work? Will you be able to work 4 days per week? Will you be able to work a 5th day if needed? Work Location: In person

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