Retail Assistant Manager Duluth
Goodwill Industries of North GeorgiaJob Overview We are seeking an energetic and motivated Retail Assistant Manager to join our dynamic team in Duluth. In this pivotal role, you will lead daily store operations, foster a vibrant customer service environment, and support the sales team to achieve outstanding results. Your leadership will ensure smooth store functions, effective inventory management, and a welcoming shopping experience for all customers. This position offers an exciting opportunity to develop your management skills while making a tangible impact on store success and customer satisfaction. Responsibilities Oversee daily store operations, including opening and closing procedures, cash handling, and POS system management Lead, motivate, and supervise retail staff to deliver exceptional customer service and meet sales targets Manage inventory control, stock replenishment, merchandising, and purchasing to optimize product availability and presentation Conduct employee orientation, training & development sessions to enhance team performance and product knowledge Implement sales strategies through effective pricing, promotional activities, and upselling techniques Coordinate shift management, scheduling, and ensure adherence to operational policies and procedures Handle customer inquiries, resolve complaints promptly, and maintain high standards of phone etiquette and communication skills Qualifications Proven experience in retail management or assistant manager roles within the retail industry Strong leadership skills with previous supervising or team management experience Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Proficiency in POS systems, inventory management software, and basic bookkeeping or payroll tasks Exceptional communication skills; bilingual or multilingual abilities are a plus Knowledge of retail math, budgeting, pricing strategies, and sales management techniques Demonstrated ability in employee recruiting, interviewing, training & development Experience with grocery or wireless sales is advantageous but not required; a background in retail store product knowledge is preferred Ability to handle cash transactions accurately and perform basic math calculations confidently Strong organizational skills with attention to detail in stock control and operational procedures Join us as a Retail Assistant Manager Duluth and become part of a vibrant team dedicated to delivering excellent service while growing your managerial expertise. We value proactive leaders who thrive on teamwork and are passionate about creating positive shopping experiences for our customers. Pay: $51,000.00 - $51,500.00 per year Benefits: Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance Work Location: In person