Retail and Inventory Agent

About Tree Haus Tree Haus is committed to providing an exceptional cannabis retail experience through outstanding customer service, product knowledge, teamwork, and compliance. We are looking for dependable, motivated individuals to join our growing team at our Diamond, Illinois location. Position Overview The Retail & Inventory Agent is responsible for delivering exceptional customer service while supporting the daily retail and inventory operations of the dispensary. This is a combined position requiring flexibility to assist customers on the sales floor and perform inventory-related duties based on operational needs. The ideal candidate is detail-oriented, dependable, organized, and comfortable working in a fast-paced retail environment. Key Responsibilities Retail & Customer Service Provide friendly, professional, and knowledgeable customer service. Assist customers with cannabis product selection and education. Verify customer identification and eligibility in accordance with Illinois regulations. Accurately process sales transactions using the point-of-sale (POS) system. Maintain a clean, organized, and fully stocked sales floor. Stay knowledgeable about products, promotions, and current inventory. Follow all company policies, security procedures, and cannabis regulations. Inventory Operations Assist with receiving, verifying, and processing cannabis deliveries. Accurately count, label, organize, and store cannabis products. Assist with inventory tracking and reconciliation using METRC and company inventory systems. Perform routine inventory counts and assist with audits. Identify and report inventory discrepancies to management. Monitor product rotation, expiration dates, and packaging accuracy. Maintain organized, clean, and secure inventory storage areas. Follow all inventory control, compliance, and security procedures. Teamwork & Store Operations Work collaboratively with management and fellow team members. Assist with opening and closing responsibilities as assigned. Transition between retail and inventory duties based on business needs. Maintain dependable attendance and punctuality. Complete assigned tasks accurately and efficiently. Participate in required training and team meetings. Perform additional duties as assigned. Qualifications Must be at least 21 years of age. Must meet eligibility requirements to obtain and maintain an Illinois cannabis dispensary agent identification card. Previous retail, customer service, or inventory experience preferred. Cannabis industry experience is a plus but not required. Strong communication and organizational skills. Excellent attention to detail. Ability to work independently and as part of a team. Comfortable using computers, POS systems, and inventory software. Ability to follow company procedures and regulatory requirements. Scheduling & Availability Tree Haus operates seven days per week, and scheduling flexibility is important to maintaining daily operations. Must be available for morning, evening, and weekend shifts based on staffing needs. Scheduling preferences will be considered whenever possible but cannot be guaranteed. Must be willing to perform both retail and inventory responsibilities during assigned shifts. Full-time and part-time schedules are determined by operational needs and position availability. Physical Requirements Ability to stand and walk for extended periods. Ability to bend, reach, and perform repetitive tasks. Ability to lift and move inventory and retail supplies, with reasonable accommodation as required. Ability to work in both customer-facing and secure inventory areas. Compensation & Benefits Competitive hourly compensation: $17.50 Paid time off and paid leave in accordance with company policy and applicable law Employee discounts Training and professional development opportunities Opportunities for growth within the company Additional benefit eligibility and plan details will be provided during the hiring process. Why Join Tree Haus? At…

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