Resupply Specialist
VieMed HealthcareEssential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties/functions of this position.
• Review and process orders for respiratory resupply
• Perform outreach to patients when needed to verify ordered items, insurance coverage, estimated coinsurance, etc.
• Assist with document verification and validation for re
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supply patients
• Verify insurance coverage and benefits and document patient cost when requested
• Work with other members of the team to ensure that all tasks are completed by end of day
• Maintain procedure manuals to ensure that our patients receive correct care and support
• Manage workflow queues from SNAP resupply system and ensure that follow up is completed by other departments and team members.
Qualifications:
• High School diploma or equivalent, preferred
• Microsoft office experience, preferred
Preferred Knowledge, Skills, and Abilities:
• Handling phone calls
• Patient support
• Insurance verification
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.