Restaurant Operations Manager

Job Description Char Restaurant is seeking an experienced, organized, and results-driven Restaurant Operations Manager to oversee daily business activities and ensure smooth, efficient restaurant operations. The ideal candidate will have strong leadership skills, excellent problem-solving abilities, and a passion for hospitality, team development, and outstanding customer service. The Restaurant Operations Manager will be responsible for coordinating front-of-house and kitchen operations, improving service standards, managing staff performance, monitoring operating costs, and supporting the restaurant's financial goals. This role requires a proactive leader who can streamline workflows, maintain quality standards, and create a positive dining experience for every guest. Key Responsibilities Oversee daily restaurant operations and ensure efficient workflow across departments. Coordinate front-of-house, kitchen, and support teams to maintain consistent service. Develop and implement operational procedures to improve productivity and service quality. Supervise department leaders and provide guidance to employees. Recruit, train, coach, and develop team members according to business needs. Prepare staffing schedules and manage labor allocation based on operational demand. Monitor guest satisfaction and ensure customer concerns are resolved promptly. Maintain high standards of food quality, presentation, hospitality, and cleanliness. Monitor inventory, purchasing, stock rotation, and supply availability. Review operating expenses and implement appropriate cost-control measures. Analyze sales reports and operational performance indicators. Support budgeting, revenue planning, and strategies to improve profitability. Ensure compliance with applicable food safety, sanitation, employment, and workplace regulations. Oversee cash-handling procedures, point-of-sale systems, and operational reporting. Coordinate maintenance, equipment inspections, and facility-related requirements. Support menu updates, promotions, and special events in collaboration with management. Conduct team meetings to communicate goals, expectations, and operational updates. Identify operational challenges and implement practical solutions. Maintain clear communication between management and restaurant employees. Foster a professional workplace culture centered on teamwork, accountability, and continuous improvement. Qualifications and Skills Previous experience in restaurant operations management or a comparable hospitality leadership role. Strong leadership, organizational, and decision-making abilities. Excellent communication and interpersonal skills. Thorough understanding of restaurant workflows and service standards. Knowledge of inventory management, purchasing, and cost control. Experience with budgeting, sales analysis, and operational reporting. Familiarity with point-of-sale systems and restaurant management software. Understanding of food safety, sanitation, and workplace compliance requirements. Strong problem-solving skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proven ability to motivate employees and improve team performance. Professional attitude and a commitment to excellent guest service. Flexibility to work evenings, weekends, holidays, and other scheduled shifts. Benefits Competitive compensation based on experience and company policy. Opportunities for professional development and career advancement. Leadership experience across multiple areas of restaurant operations. Opportunities to strengthen business management and team-development skills. Additional benefits may be available according to company policy and employment terms. Ideal Candidate The ideal candidate is a strategic and hands-on hospitality professional who can balance operational efficiency, financial performance, employee development, and guest satisfaction. They take initiative, communicate clearly, and use practical problem…

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