Restaurant Operations Consultant

Job Summary Brooklyn Diner USA is seeking an experienced and analytical Restaurant Operations Consultant to evaluate operational performance, identify opportunities for improvement, and help strengthen restaurant efficiency, service quality, and profitability. This role involves reviewing daily workflows, assessing staffing and inventory practices, analyzing operational data, and recommending practical solutions to support business objectives. The successful candidate will collaborate with restaurant management, kitchen teams, front-of-house staff, and other stakeholders to evaluate existing procedures and develop strategies for improving productivity and customer satisfaction. The ideal candidate has strong problem-solving abilities, restaurant operations experience, and excellent communication skills. Key Responsibilities Assess restaurant operations, including kitchen workflows, customer service, staffing, inventory management, and purchasing procedures. Review existing operating procedures and identify opportunities to improve efficiency and consistency. Analyze operational reports, sales trends, labor costs, food costs, and other relevant performance indicators. Recommend strategies to improve productivity, control expenses, and support profitability. Evaluate staffing structures, scheduling practices, and resource allocation. Review inventory processes, ingredient purchasing, stock rotation, and waste management procedures. Assess customer service practices and recommend improvements to the dining experience. Collaborate with managers and department leaders to develop practical operational improvement plans. Support the development and implementation of standardized procedures and performance measures. Identify operational risks, process bottlenecks, and recurring service challenges. Provide guidance on workflow coordination, staff training, and management practices. Monitor the progress of approved recommendations and evaluate their effectiveness. Prepare reports, presentations, and recommendations for restaurant leadership. Stay informed about restaurant industry practices, operational trends, and service standards. Perform additional consulting and operational analysis duties as assigned. Qualifications and Requirements Previous experience in restaurant management, hospitality consulting, food service operations, or business process improvement is preferred. Strong understanding of restaurant workflows and front-of-house and back-of-house operations. Excellent analytical, organizational, and problem-solving skills. Ability to interpret operational reports and identify meaningful performance trends. Strong written and verbal communication skills. Experience preparing reports, recommendations, and implementation plans. Ability to work collaboratively with managers and employees at different levels. Strong project management and time management abilities. Professional judgment and a practical approach to operational challenges. Proficiency with spreadsheets, presentation software, and standard business applications. Preferred Skills Experience evaluating restaurant performance and operational efficiency. Knowledge of food cost control, labor planning, inventory management, and waste reduction. Familiarity with point-of-sale systems and restaurant management software. Ability to develop standard operating procedures and performance dashboards. Experience supporting staff training and organizational change. Understanding of customer experience measurement and service quality improvement. Strong presentation, facilitation, and stakeholder management skills. Work Environment The Restaurant Operations Consultant will work with restaurant leadership and operational teams in a collaborative, service-focused environment. The role may involve office-based analysis, meetings with management, observations of restaurant workflows, and visits to operational areas. Occasional travel between locations may be required depending on busin…

View the full posting and apply