Restaurant and Sports Store Coordinator

Canlan Sports exists to create experiences where people find their people through the power of play, because we believe everyone deserves a team. As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and more than 70 playing surfaces spanning Canada and the United States. From ice and court to turf and digital, we offer a wide array of recreational sports experiences designed to build community, foster connection, and change lives for the better. Canlan Sports is currently looking for a Retail Coordinator for our North York Head Office! Salary Range: $50,000-$55,000 The Retail Coordinator is a national support role within Canlan Sports' Retail Division. Reporting to the Director of Retail, this position supports both Food and Beverage and Sport Shop operations across multiple locations. The successful candidate must have previous restaurant experience , along with knowledge of food and beverage operations, inventory management, purchasing, customer service, and retail operations. Restaurant or food and beverage management experience is considered a strong asset. Key Responsibilities Restaurant, Food and Beverage, and Retail Operations Support restaurant, Food and Beverage, and Sport Shop operations across Canlan facilities. Ensure compliance with approved pricing, inventory standards, and established operating procedures. Maintain approved par levels for each restaurant and retail store. Monitor inventory levels and ensure appropriate stock availability while maintaining inventory targets and minimizing excess stock. Assist the Director of Retail with annual purchasing and booking orders. Support inventory controls, purchasing processes, and stock management for both Food and Beverage and Sport Shop operations. Assist with menu design, printing allocations, promotions, and customer engagement initiatives. Support sales growth, customer service improvements, and consistent merchandising standards across locations. Assist with purchasing apparel, prizes, uniforms, restaurant supplies, and retail inventory. Training and Development Assist in training Food and Beverage Managers, Restaurant Managers, and Sport Shop Supervisors. Develop and update standard operating procedures (SOPs), training materials, and on-the-job training resources. Provide training and support for restaurant operations, customer service, sales, and merchandising. Support skate-sharpening training where required. Train new and existing managers on Shift4 POS and Yellow Dog inventory management systems. Assist with retail hiring, onboarding, and ongoing employee development. Systems, Reporting, and Compliance Enter and maintain SKU information in Shift4 and Yellow Dog systems. Act as the Yellow Dog project lead and subject matter expert. Provide POS troubleshooting and technical support. Review Secret Shopper and Steritech reports and coordinate follow-up actions with the Director of Retail. Assist with annual OSV activities as required. Work with Facilities on the implementation of Shift4 enhancements. Maintain consistent inventory, operational, and service standards across all locations. Business Support and Performance Work closely with the Director of Retail to support facility operations and improve sales, profitability, purchasing practices, inventory turnover, and operating standards. Provide guidance and operational support to Restaurant Managers, Food and Beverage Managers, and Sport Shop Supervisors. Support each facility in achieving its Annual Operating Plan. Help protect the Canlan brand by ensuring consistent service quality, operational efficiency, and customer satisfaction. Qualifications, Experience, and Education A college or trade school certificate or university degree in Hospitality Management, Restaurant Management, Retail Management, or a related field is preferred. Mandatory: Previous restaurant experience is required. Candi…

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