Residential Services Program Assistant

Title: Residential Services Program Assistant Salary: $25.83 per hour (approximately $47,000 annually) Unit: Freedom House III Reports to: Senior Director, Housing Status: Full-time; Regular; Non-Exempt Location: 536 Wales Avenue, Bronx, NY 10455 Days/Hours: Monday to Friday, 9:00am to 5:00pm; flexibility required This position is represented by OPEIU Local 153 Organization Overview: The Fortune Society, Inc. (Fortune) has been working for almost 60 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune has grown steadily over the years to an agency with over $100 million in annual budget with approximately 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed outpatient substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, an arts program, lifetime aftercare, policy and advocacy through our David Rothenberg Center for Public Policy, and research through our Center for Research, Inquiry and Social Justice. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 20,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens. Position Summary: The Residential Services Program Assistant provides administrative, operational, and logistical support for the MOCJ Emergency Transitional Housing program. The position supports program administration, reporting, inventory management, staff onboarding, procurement, and data tracking to promote efficient operations and adherence to program and contractual requirements. Core Competencies Mission and Fit: Embodies Fortune’s mission, and will be an effective member of the team in furthering it. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done. Administrative Skills: Complete data entry, filing, documentation, correspondence, and other program-related administrative tasks accurately. Organization & Time Management: Prioritize multiple responsibilities and maintain accurate records and schedules. Attention to Detail: Ensure forms, logs, reports, and other program documentation are complete and accurate. Essential Duties and Responsibilities: Provide clerical and administrative support to the Senior Director and Program Directors overseeing the Residential Aide team. Support program staff across Freedom House locations in carrying out day-to-day operational needs. Provide administrative assistance related to recruitment, hiring, and onboarding processes for new staff members. Communicate significant issues to senior staff in a timely and appropriate manner. Manage …

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