Repair Coordinator

At Chromebook Parts, we’re more than just a team—we’re a dedicated group of Chromies on a mission to empower our customers, provide students with access to technology, and enjoy the journey while we do it! We focus on accountability, continuous improvement, and alignment with our shared vision and core values. If you’re ready to join a team that values your input, supports work-life balance, and is committed to achieving extraordinary results, come be a Chromie and let’s accomplish great things together Repair Coordinator The Repair Coordinator plays a key role in keeping our repair operations running efficiently by coordinating repair workflows, ensuring technicians have the parts and materials they need, and helping minimize delays in the repair process. This position works closely with our Repair Technicians, Repair Leadership, and Procurement Department to prioritize workloads, maintain an organized flow of repairs, and coordinate the purchasing and availability of repair parts. Approximately 75% of this role focuses on repair workflow coordination and expediting, while 25% focuses on parts purchasing and procurement coordination. Key Responsibilities Repair Workflow Coordination & Expediting (75%) ● Coordinate and expedite the daily workflow of Repair Technicians to support efficient and timely completion of repairs. ● Ensure technicians have the correct parts, devices, and materials available at their workstations to minimize downtime and interruptions. ● Monitor repair progress, identify potential bottlenecks, and proactively address issues that could delay production. ● Work closely with Repair Leadership to understand repair priorities and help organize work accordingly. ● Track parts availability and communicate shortages or other obstacles that may impact repair timelines. ● Assist with organizing, staging, and distributing parts and devices to maintain a consistent flow of work through the repair department. ● Maintain accurate repair-related information in internal systems and communicate updates to appropriate team members. ● Collaborate with other departments to resolve discrepancies and keep repairs moving efficiently. Parts Purchasing & Procurement Coordination (25%) ● Coordinate the purchasing of replacement parts and materials needed to support repair operations. ● Work closely with the Procurement Department to source parts, coordinate purchasing activities, and ensure timely availability of materials. ● Monitor parts needs based on current and upcoming repair workloads to help prevent shortages and delays. ● Submit and track parts requests and purchase orders in accordance with company purchasing processes. ● Follow up on outstanding orders, delivery timelines, and backordered parts to support repair schedules. ● Communicate parts requirements, availability, and purchasing updates to Repair Leadership and Procurement. ● Help identify opportunities to improve parts availability, purchasing efficiency, and overall repair workflow. Required Skills & Abilities ● Proficiency with Netsuite, RF-Smart, and repair/inventory management systems. ● Strong organizational and time management skills. ● Knowledge of inventory, bag/tag, shipping, and receiving procedures. ● Ability to work independently while collaborating effectively with team members. ● Excellent communication skills. ● Capable of sitting or standing for extended periods of time. Education & Experience ● High School Diploma or equivalent (required). ● Experience in repair, disassembly, or assembly of computers/electronic devices (preferred). ● Prior experience in inventory management or parts coordination is a plus Job Details ● Job Type: Full-time ● Schedule: Monday–Friday, 9:00 AM–5:00 PM ● FLSA Status: Non-exempt ● Work Location: Onsite Pay: $18.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insu…

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