Remote Snowstorm Dispatcher - Seasonal / As Needed

Job Description
Remote Snowstorm Dispatcher - Seasonal / As Needed
SnowWorX provides commercial snow and ice removal services in the northeastern United States. We are hiring four experienced remote dispatchers for seasonal, as-needed storm coverage during winter 2026-2027.
We need people who can actively coordinate field teams, track progress and follow through on urgent problems while remaini
...
ng calm and accurate.
This is a live dispatch role. It is not a general virtual assistant position.
Coverage
• North primary dispatcher
• North relief dispatcher
• South primary dispatcher
• South relief dispatcher
Normally one active dispatcher covers North and one covers South during storms. Longer events use rotation. All four will be cross-trained on both teams.
Schedule and pay
• $19 USD per hour for active dispatch work.
• Weather-dependent shifts generally range from approximately 5 to 12 hours.
• Extended storms use rotating coverage with arranged breaks and documented handoffs.
• Availability may include days, nights, weekends and holidays based on U.S. Eastern Time.
• No guaranteed weekly hours. You must commit to agreed coverage windows and fully focus on each accepted shift.
• Required training is paid. Training terms will be provided before acceptance.
Responsibilities
• Monitor crew communications, GPS, work orders, service photos and property status. Track arrivals, progress, delays and completion.
• Relay approved instructions and confirm acknowledgment. Flag no-shows, breakdowns, material shortages, service concerns and approaching deadlines.
• Escalate issues to the Snow Commander, record ownership and next actions, and follow up until resolution is confirmed.
• Maintain accurate dispatch records and hand off all open matters. Work within company procedures and approved authority, using our digital and AI-supported tools.
Requirements
• Experience in live fleet, field-service, towing, delivery, emergency or comparable dispatch.
• Clear spoken and written English; strong listening, prioritization and computer skills.
• Experience handling U.S. operations is helpful. Trucking applicants must explain their live driver coordination experience in addition to any load-booking work.
• Reliable computer, at least two monitors, noise-canceling headset, quiet workspace, high-speed internet with backup, suitable power backup and smartphone.
• Required company time tracking applies.
Selection process
• Application and prescreen
• Original 2-3 minute voice screening
• Skills review
• Interview with Amy
• Paid practical dispatch assessment
• Internal verification and operational approvals
• Final hiring approval from Chris before any offer
Do not promise or expect standby pay, guaranteed shifts, or unapproved compensation terms.
This is a remote position.

View the full posting and apply