Remote Freight Broker Agent

Company Description TEEL Logistics is a veteran-owned freight brokerage founded in 2024 by a U.S. Navy veteran, combining military precision with over-the-road commercial trucking experience. The company connects shippers and carriers across the United States, focusing on disciplined coordination and dependable service. TEEL Logistics emphasizes clear communication and reliable freight solutions designed for complex supply chain needs. Team members are encouraged to bring integrity, initiative, and a commitment to operational excellence to support clients in a dynamic logistics environment. Role Description The Remote Freight Broker Agent is a full-time role responsible for coordinating freight movements between shippers and carriers from an off-site location. Day-to-day tasks include sourcing and onboarding carriers, negotiating rates, securing capacity, and monitoring loads from pickup through delivery. The agent will manage customer accounts, respond to shipment inquiries, and provide timely updates to ensure on-time performance and service quality. Additional responsibilities include maintaining accurate documentation, using transportation management systems, and collaborating with internal and external stakeholders to resolve issues and optimize routes. This position is remote, supporting operations based in Augusta, GA, and requires consistent, professional communication via phone, email, and digital platforms. Qualifications Strong skills in freight coordination, load planning, and carrier sourcing to manage shipments efficiently. Experience with rate negotiation, margin management, and basic logistics cost analysis to support profitable operations. Proficiency using transportation management systems (TMS), spreadsheets, and other logistics software tools. Clear, professional verbal and written communication skills for interacting with shippers, carriers, and team members. Ability to manage multiple shipments simultaneously, prioritize tasks, and maintain attention to detail under time pressure. Customer service orientation with a focus on problem-solving, relationship-building, and long-term account retention. Familiarity with U.S. trucking regulations, common equipment types, and standard industry practices is highly beneficial. Previous experience in freight brokerage, dispatch, or transportation operations preferred but not required. High school diploma or equivalent required; additional training or education in logistics, business, or supply chain is a plus. Ability to work independently in a remote environment with reliable internet, a suitable workspace, and professional conduct.

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