Remote Coupa Administrator || W2

Remote Coupa Administrator Employment Type: W2 Work Authorization: USC, GC, EAD only HYR Global Source Inc. is seeking a hands-on Coupa Administrator to own day-to-day administration, configuration, maintenance, and production support. This role primarily focuses on platform administration, with additional responsibilities for minor development and integration support. Job Responsibilities Platform Administration and Security Serve as the primary administrator and point of contact for Coupa. Manage user provisioning, deactivation, roles, permissions, and access reviews. Maintain organizational settings, departments, business entities, addresses, and user defaults. Support single sign-on configuration and troubleshoot login issues with the identity management team. Maintain appropriate access controls and support segregation-of-duties reviews. Configuration and Approval Workflows Configure and maintain approval chains for requisitions, purchase orders, invoices, and other enabled processes. Maintain approval limits, routing conditions, delegation, and escalation settings where supported. Configure custom fields, forms, lookup values, and business rules. Translate Procurement, AP, and Finance requirements into platform configurations. Troubleshoot approval routing issues, stuck transactions, and configuration errors. Procurement and Supplier Administration Support requisition creation, purchasing policies, purchase orders, change orders, and receiving. Maintain hosted catalogs, buying content, and punchout connections with suppliers. Coordinate supplier onboarding, supplier records, and Coupa Supplier Portal support. Support supplier data changes and validation through established approval controls. Assist users with purchasing and receiving issues. Invoicing and Finance Support Administer invoice configurations, tolerances, matching rules, and approval routing. Troubleshoot invoice exceptions, missing receipts, duplicate invoice alerts, and failed ERP transfers. Maintain charts of accounts, account validation, and accounting lookup data in coordination with Finance. Support tax, currency, payment-term, and legal-entity configurations as applicable. Coordinate with AP and ERP teams on invoice processing and payment-status discrepancies. Integration and Data Management Monitor scheduled API and file-based integrations between Coupa, ERP, HR, and other systems. Investigate failed interfaces, mapping errors, missing records, and data synchronization issues. Validate and reconcile supplier, user, accounting, purchase order, receipt, and invoice data. Perform controlled data imports, exports, and bulk updates. Maintain integration documentation and coordinate secure credential rotation. Develop minor scripts, API enhancements, and data transformations where required. Production Support and Release Management Own Coupa support tickets, prioritize incidents, and communicate resolution status. Coordinate complex issues with Coupa Support and internal technical teams. Review release notes and assess the impact of new features and changes. Coordinate sandbox testing, UAT, regression testing, and production configuration changes. Validate critical workflows and integrations following releases. Maintain change records, configuration documentation, and support procedures. Reporting, Training, and Governance Maintain operational reports and dashboards using available reporting capabilities. Monitor approval delays, invoice exceptions, integration failures, and user adoption. Train employees, approvers, buyers, and AP users on Coupa processes. Create user guides, training materials, and administrator procedures. Provide access records, configuration evidence, and transaction information for audits. Recommend improvements to purchasing controls, workflow efficiency, and data quality. Requirements 3+ years of hands-on Coupa administration and configuration experience. Strong understanding of Procurement, Accounts Payable, and Procure-to-Pay proc…

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