Remote Americas Lead, Partner Success Manager - 11653
Coupa SoftwareCoupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers.
Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower ou
...
r customers with greater efficiency and visibility in their spend. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. Coupa is hiring a Regional Leader for Partner Success in the Americas, completing our global leadership team alongside the existing EMEA and APJ leads.
This person will own the strategy, growth, and performance of our partner ecosystem across North and South America and will lead an established team of senior and junior partner success professionals in the region. We expect this person to operate with seniority and judgment to bring structure and clarity where it doesn't yet exist, rather than wait for it to be handed to them. Own the Americas partner success strategy, define priorities, structure, and operating rhythm for the region, in step with the global charter set by EMEA and APJ.
• Lead, grow, and develop the existing team of senior and junior partner success managers across North and South America.
• Build and manage executive-level partner relationships to accelerate partners' ability to position, sell, and deliver Coupa solutions.
• Drive partner activation, capability, and capacity, in partnership with Field Alliances and Professional Services.
• Act as the primary point of contact between partners and internal teams along with alliance owners, Sales, Professional Services, Marketing, Product, and Finance.
• Partners with account managers and practice leads on resource capacity planning and pipeline growth.
• Bring a point of view on where the regional partner model should evolve, and help shape it, rather than simply run what exists today.
• Represent the Americas region in global partner success planning, contributing to and aligning with worldwide strategy. 15+ years in software implementation, pre-sales, or partner/channel development, ideally in procurement, finance, or enterprise SaaS. A track record of leading teams through senior individual contributors, not just early-career staff.
• Demonstrated ability to operate cross-functionally at the executive level, with partners and internally.
• Spanish and/or Portuguese fluency is a plus.
• A blend of technical credibility (solution/delivery fluency) and business acumen (commercial and relationship skills).
• Bachelor's degree required; MBA or equivalent a plus.
• Comfortably operating with partial information and building clarity as they go. $At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being .
We offer a comprehensive suite of benefits designed to help you and your family thrive: We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about.
Employee Assistance
Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.
Business Travel Protection: Travel with peace of mind.
Zurich Travel
Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.
Referral Bonus Program: Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles. In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location . Decisions related to hiri