Regional Operations Manager / Director of Organizational Performance – Multi-Location Leadership

Role Summary We’re hiring a Regional Operations Manager-level leader to serve as Director of Organizational Performance (General Manager) across Felton and Millsboro, DE, and Elkridge, MD. This role exists to tighten execution across sites, keep expectations consistent, and drive outcomes through practical operational fixes. Key responsibilities: Support and guide Location Managers on operations management, multi-location management, and performance management Coach leaders and reinforce team leadership through leadership development and employee coaching Lead operational excellence efforts including business process improvement and continuous improvement Handle customer relations, employee relations, and conflict resolution, and ensure follow-through Strengthen wholesale distribution management, including inventory management, inventory control, warehouse operations, and distribution operations manager priorities Required: 5–10 years in location management as a multi-location operations manager Strong operational knowledge, problem-solving, coaching, and integrity Apply if you want senior-level ownership and clear accountability. Total Compensation Competitive salary of $50,000–$70,000, plus Medical, Dental, Vision, and Life Insurance. You’ll also get Paid Time Off, Employee Discounts, and a Simple IRA with a 3% match—part of a competitive total compensation package. How Your Day Runs As a Regional Operations Manager presence on-site, you’ll move between our three locations and start with quick check-ins with each manager. Your day shifts between on-the-floor observation and short huddles to surface what’s working and what’s stuck. When a customer or employee issue pops up, you step in early, align people on next steps, and keep things moving. You’ll compare how each site executes, spot patterns, and turn them into simple adjustments teams can use right away. Schedule is Monday–Friday, every other Saturday, with one weekday off every other week.

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