Regional Maintenance Technician (RMT)

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience. General Position Overview: The RMT is the Facilities Manager’s regional field leader and the first line of technical and operational support for assigned sites. This position owns day to day regional maintenance execution, directs and develops Site Maintenance Technicians, provides vacancy coverage, leads onboarding, resolves complex repairs, coordinates vendors, and ensures preventive maintenance and work order standards are met. The RMT is expected to manage routine regional maintenance independently and escalate only significant safety, compliance, operational, financial, or capital issues. At Midwest Refrigerated Services, we are driven by our Midwest Values of: M odesty I ntegrity D ependability W ork Ethic E fficiency S afety T rust It is expected that all employees exemplify these values. General Accountabilities include: Safety and food safety: Follow and enforce all safety, food safety, food defense, environmental, and company requirements. Complete at least one documented near miss each month and ensure actual hazards, incidents, and/or damage, is documented and reported when identified. Regional leadership: Review SMT priorities, schedules, attendance, workload, and follow up. Resolve routine regional issues, provide documented coaching when expectations are not met, and immediately escalate significant safety, food safety, compliance, downtime, financial, legal, or capital concerns. Vacancy coverage, hiring, and onboarding: Provide hands on coverage and domicile at sites without an SMT (Site Maintenance Technician) while SMT position is filled. Participate in candidate. Remain involved until the new SMT completes the established onboarding requirements and demonstrates the ability to manage the site independently. Off-hours support: Participate in the rotating after hours and weekend schedule. Respond to assigned calls, complete initial triage, coordinate the appropriate site or vendor response, document the event, and escalate emergencies when required. Productivity and work order accuracy: Review scheduled hours against labor charged to work orders. Ensure work orders contain accurate labor, comments, parts, purchases, failure details, asset links, status, and completion notes. Address missing time and incomplete documentation when identified. Preventive maintenance and work control: Ensure all your teams assigned PMs are completed within the month they generate unless an approved exception is documented. Audit PM execution, require corrective work orders for deficiencies, and update tasks, frequencies, job plans, and asset records when needed. Technical and facility support: Diagnose complex failures, document the root cause, and coach SMTs through troubleshooting. Provide on site support when required and perform authorized electrical, plumbing, mechanical, HVAC, dock equipment, building envelope, and general facility repairs. MHE and forklift support: Perform and support authorized forklift and MHE troubleshooting and repair, battery and charger work, and tire pressing.…

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