Regional Dispatcher

For over 68 years, Arnold Bros. Transport Ltd. has been providing over the road transportation solutions to customers throughout North America. We specialize in truckload highway transport & logistics management and pride ourselves on going the extra mile to solve our customer’s pressing challenges and deliver exceptional service. We are a multi-generation, family-run company with dedicated staff and drivers, quality equipment and cutting-edge technology. Our head office is in Winnipeg, and we have locations in Milton, Calgary, and yards in Vancouver, Edmonton, Saskatoon, and Montreal. We pride ourselves on our inclusive family culture and our ability to be creative. The Regional Dispatcher is the first point of contact for our professional drivers and the person they count on to keep their day moving. They coordinate routes, solve problems and they come up, and make sure freight gets where it needs to go safely and on time. Reporting to the Operations Manager, the Regional Dispatcher is a clear, confident communicator who thrives under pressure, makes sound decisions quickly, and juggles competing priorities without losing sight of the details. Key Responsibilities Include: Trace fleet assets to identify the status of each unit and address any trip complications affecting on time deliveries. Maintain driver performance by consistently coaching on topics such as mileage, home time, performance issues, and load quality. Liaison with Planners and Customer Service Representatives to resolve complications that may arise during trips. Communicate with the Safety Department regarding any issues related to Driver hours of service, medicals, license expirations, safe driving, and over the road incidents. Communicate with customers regarding the day-to-day movement of loads. Develop and maintain a positive rapport with drivers, ensuring that their safety and wellbeing is at the center of all decisions. The Successful Candidate Will Have: Minimum of grade 12 with post-secondary education an asset. 2-3 years' experience in a similar role or related industry experience. Excellent written and verbal communication skills. Self-starter with the ability to manage and prioritize the daily responsibilities using multi-tasking skills. Excellent computer knowledge & experience specifically in Microsoft Word, Excel & Outlook. Experience with TMW software is considered an asset. Strong ability to collaborate with others and work well within a team environment. Location - Rocky View County, Alberta Terminal Arnold Bros. Transport Ltd. values diversity and encourages applications from qualified women and men, visible minorities, Indigenous people, and persons with disabilities. Please indicate any accommodations required to facilitate a successful application and interview process when applying. We thank all applicants, however, only those under consideration will be contacted. For over 68 years, Arnold Bros. Transport Ltd. has been providing over the road transportation solutions to customers throughout North America. We specialize in truckload highway transport & logistics management and pride ourselves on going the extra mile to solve our customer’s pressing challenges and deliver exceptional service. We are a multi-generation, family-run company with dedicated staff and drivers, quality equipment and cutting-edge technology. Our head office is in Winnipeg, and we have locations in Milton, Calgary, and yards in Vancouver, Edmonton, Saskatoon, and Montreal. We pride ourselves on our inclusive family culture and our ability to be creative. The Regional Dispatcher is the first point of contact for our professional drivers and the person they count on to keep their day moving. They coordinate routes, solve problems and they come up, and make sure freight gets where it needs to go safely and on time. Reporting to the Operations Manager, the Regional Dispatcher is a clear, confident communicator who thrives under pressure, makes sound decisi…

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