Regional Bar Operations Manager

About Chronic Guru Chronic Guru is a pioneering company in the cannabis industry, redefining cannabis hospitality through an upscale yet welcoming experience inspired by Amsterdam coffee shops and speakeasies. With premium products, exceptional service, and immersive, culture-driven environments, we're building something truly different. As we continue expanding, we're looking for experienced leaders who can help us maintain the quality, consistency, and hospitality that set Chronic Guru apart. Position Overview We are seeking an experienced, hands-on Regional Bar Operations Manager to lead our growing North Carolina bar operations. This position will initially oversee our Durham and Winston-Salem locations, with responsibility expanding to include our Greensboro location, scheduled to open in February 2027. The Regional Bar Operations Manager will be responsible for daily operational execution, team performance, training, inventory management, financial performance, and delivering an exceptional guest experience across all assigned locations. This is not a desk-based management position. We're looking for someone who leads from the floor, develops strong managers, holds teams accountable, and knows how to run successful, high-volume hospitality operations. You will work closely with our Executive Operations Manager to ensure our bar and retail operations operate seamlessly together. Key Responsibilities: Multi-Location Operations & Leadership Oversee daily bar operations across Durham, Winston-Salem, and eventually Greensboro. Maintain consistent service standards, operational procedures, and guest experiences across all locations. Conduct frequent site visits and provide hands-on leadership to bar managers and staff. Identify operational challenges and implement practical, effective solutions. Ensure compliance with company policies, applicable cannabis regulations, health codes, and alcohol laws. Partner with the Regional Retail Operations Manager to coordinate operations and maintain consistent standards. Support the operational preparation, staffing, training, and successful launch of our Greensboro location. Staff Management & Development Lead, coach, and develop bar managers, bartenders, and support staff. Establish clear expectations for performance, professionalism, and accountability. Oversee staff training, onboarding, and ongoing development. Ensure consistency in drink preparation, presentation, service, and product knowledge. Evaluate staffing needs, scheduling efficiency, and overall team performance. Identify and develop strong internal candidates for future leadership opportunities. Address performance issues promptly and professionally. Financial Performance & Inventory Monitor sales, labor costs, product costs, inventory accuracy, and other operational KPIs. Drive revenue growth through improved service, product knowledge, and sales strategies. Maintain strong inventory controls, minimize waste, and identify opportunities to improve profitability. Evaluate product performance and recommend improvements to pricing, offerings, and promotions. Work with leadership to establish and achieve performance goals. Ensure accurate reporting and accountability across all assigned locations. Guest Experience & Brand Standards Deliver a consistently exceptional guest experience across every location. Maintain high standards for cleanliness, atmosphere, presentation, and hospitality. Ensure teams are knowledgeable, engaging, and confident when educating guests about our products. Resolve escalated guest concerns with professionalism and sound judgment. Collaborate with marketing and leadership to support events, promotions, and initiatives that increase traffic and repeat business. Qualifications Minimum 3 years of bar or hospitality management experience, including multi-location or regional oversight. Proven success managing high-volume bar or hospitality operations. Strong understanding of bar inventory, beverage costs,…

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