Refined Products Scheduler

At NWR we are on a mission. Our goal is to maximize the value of processing bitumen into energy products safely and responsibly by our high performing teams for our partners, customers, and Alberta. Our primary focus is our PEOPLE. We firmly believe our people are at the core of everything we do. We support a diverse work environment where people feel safe, valued, and can make a difference. We celebrate success and have fun, making NWR a place where we are all proud to work. This position is based on site at the NWR Sturgeon Refinery or could also be located in our Calgary Office for the right candidate. Our Values: 1. Integrity 2. Relationships 3. Success Position Summary: The Refined Products Scheduler is a commercially minded, detail-oriented individual responsible for coordinating, executing, and optimizing the refinery's rail and truck product distribution plan. The role ensures product movements are scheduled and executed safely, reliably, cost-effectively, and in accordance with customer commitments, commercial agreements, and operational constraints. This position serves as the primary operational interface between customers, rail carriers, trucking companies, third-party terminals, and internal stakeholders including Marketing, Refinery production planning, Finance, Operations, , Laboratory, Engineering, and Regulatory teams. The incumbent is accountable for coordinating customer nominations, transportation schedules, loading activities, shipment execution, volume reconciliation, and logistics performance while supporting the refinery's profitability, customer service objectives, and operational reliability. Responsibilities: Develop and execute daily, weekly, and monthly rail and truck loading schedules to support customer commitments, refinery production plans, and terminal constraints. Act as the primary operational contact for customers, carriers, and third-party terminals, coordinating nominations, loadings, shipment execution, and communication of operational changes, outages, or product quality concerns. Monitor and optimize logistics performance by coordinating railcar utilization, truck liftings, terminal capacity, and transportation schedules while resolving routine scheduling and service issues. Maintain accurate shipment, inventory, and transportation records, supporting volume reconciliation, documentation requirements, and invoice verification in collaboration with Finance and Marketing teams. Ensure product movements are conducted safely and in compliance with applicable regulations, company policies, and terminal procedures, while identifying opportunities to improve logistics performance, customer service, and cost effectiveness. Serve as the primary liaison with customers, third-party terminals, carriers, and internal stakeholders to resolve operational issues, support product quality requirements, optimize volumes, and drive continuous improvement initiatives. Lead stakeholder meetings focused on performance, issue resolution, and service enhancement. Collaborate with Production planning, Marketing, Finance, and Operations to optimize inventory, transportation activities, profitability, and customer commitments, including supporting volume reconciliations, financial transactions, and the implementation of commercial controls when required. Monitor and optimize rail and truck loading performance against established targets, maintaining effective communication with leadership and stakeholders while proactively identifying and implementing improvements to logistics efficiency, reliability, and cost effectiveness. Support broader supply chain operations through intermediate product movements, long-term logistics planning, evaluation of strategic transportation opportunities, and backup support for product blending and crude scheduling activities as required. Works to support product blending and crude scheduling activities and functions as backup during vacations and weekends; Other duties as assigned.…

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