Reefer Dispatcher – Owner Operator Fleet (Remote)

Reefer Dispatcher – Owner Operator Fleet (Remote Eligible) Job Summary Booker Transportation Services is seeking an experienced REEFER Dispatcher to manage time-sensitive refrigerated freight for a growing fleet of owner-operators. This role is responsible for executing high-service freight, protecting on-time performance, maximizing driver productivity, and maintaining strong communication with drivers and customers. This is not an entry-level dispatch role. The ideal candidate has real experience working directly with owner-operators, understands the urgency and precision required in meat and reefer freight, and thrives in a fast-paced, high-accountability environment. Dispatchers at Booker have meaningful autonomy and directly impact fleet performance, driver retention, and customer satisfaction. Key Responsibilities Dispatch and manage refrigerated meat freight for owner-operators in a high-volume, time-sensitive environment. Plan and execute optimal load sequencing to maximize revenue, reduce deadhead, and maintain strong service levels. Monitor appointments, transit times, temperature requirements, and service expectations to protect on-time delivery performance. Maintain constant communication with drivers regarding load details, routing, ETAs, delays, and operational issues. Proactively identify and resolve service risks before they impact customers or drivers. Coordinate trailer availability, maintenance needs, and equipment positioning as needed. Utilize TMS systems, load boards, tracking tools, and multi-line phone systems to manage daily operations. Accurately document dispatch activity, notes, and operational data. Work collaboratively with leadership, safety, and operations teams to improve fleet performance and consistency. Participate in rotating after-hours and weekend support coverage when required. Required Experience & Skills 2+ years of dispatch experience in trucking or logistics. Direct experience dispatching owner-operators is required. Strong understanding of refrigerated freight, appointment freight, and service-sensitive customers. Comfortable managing multiple trucks simultaneously in a fast-paced environment. Strong problem-solving and decision-making skills. Excellent verbal and written communication skills. High level of organization, attention to detail, and follow-through. Experience using TMS platforms, load boards, GPS tracking tools, and multi-line phone systems. Ability to work independently, manage priorities, and take ownership of outcomes. Preferred (Nice to Have) Experience with meat, protein, or temperature-controlled freight. Remote dispatch experience. Familiarity with owner-operator pay structures, settlements, and driver relations. What We Offer Competitive compensation based on experience. Performance growth opportunities as the fleet expands. High autonomy and meaningful operational impact. Collaborative, fast-moving operations environment. Remote flexibility for the right candidate. Pay: $50,000.00 - $100,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have at least 2 years of dispatch experience in trucking? Have you directly dispatched owner-operators (not company drivers or call center dispatch)? What type of freight have you dispatched? Are you comfortable working in a fast-paced environment with high accountability, limited hand-holding, and rotating after-hours coverage when needed? Experience: Transportation planning: 2 years (Required) Language: English (Required) Location: United States (Required) Work Location: Remote

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