Receptionist/ Order Processor

Roark is seeking a detail-oriented and customer focused Receptionist/Order Processor to join our growing team. This role will serve as the central hub for greeting visitors and providing appropriate information to them. The role will also answer telephones, enter orders, and manage projects through production to pick up or delivery. All while ensuring a productive and seamless workflow and exceptional customer experience. Responsibilities and Duties Order entry and managing projects through production to delivery. Answering questions and helping customers place orders through online store front. Taking payment at time of product pickup. Welcomes visitors by greeting them, in person or on the telephone in a pleasant and efficient manner, answering or referring inquiries and notifying company personnel of visitor arrival Screen calls as directed or take detailed messages and deliver in a timely fashion as appropriate. Maintain visitor registration log, issue and collect visitor badges. Stamp outgoing mail, sort and distribute incoming mail. Maintain office supplies and main office copier including replenishing paper and toner supplies and calling for maintenance as needed. Other duties may be assigned as needed. Qualifications and Skills Requires a high school diploma and 1-3 years related experience; or an equivalent combination of education and experience. Proficiency with Microsoft Office and the ability to learn and use other software applications. Organization, attention to detail, confidentiality, telephone skills, general math, critical thinking, data entry accuracy. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other employees of the organization. Requires the ability to operate a wide variety of standard office equipment, such as a calculator, telephone, FAX, photocopier, etc. Must be punctual. Ability to learn quickly. What We Offer Collaborative team environment where your organizational skills make a real impact Opportunity to shape processes and improve operations · This is a full-time position with benefits (after a probationary period) that include competitive wages, paid holidays, paid time off, health/dental/vision insurance, company matched 401(k) plan, and more. Job Type: Full-time Pay: $16.00 - $18.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

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