Receptionist/Central Supply

The Mission of The Village at Incarnate Word is to extend the healing ministry of Jesus Christ to all those we serve. We offer a work culture based on that mission; a culture of respect for residents and for co-workers. If you are a caring, compassionate, and proactive person, consider joining a great team of professionals dedicated The Village's mission. Position Summary Supports the daily operation of the DeMatel SNF unit by coordinating central supply and inventory activities, providing reception and communication support, assisting with designated clinical-record filing, completing related administrative tasks, and assisting with basic resident care needs as requested and assigned by licensed nursing staff. The position helps ensure supplies and support are available for timely resident care while maintaining a welcoming, organized, secure, and responsive unit environment. ESSENTIAL RESPONSIBILITIES Central Supply, Inventory & Purchasing · Maintains an orderly, secure, and cost-effective supply operation for the DeMatel SNF unit, including appropriate stock levels for medical, nursing, and office supplies. · Completes routine inventory, restocking, storage, issuance, and replacement of supplies and equipment based on order cycles, resident needs, available storage, and established budget expectations. · Receives, unpacks, verifies, and stores deliveries; compares merchandise with purchase orders, packing slips, invoices, or other documentation; identifies damage or discrepancies and follows through to resolution. · Communicates with vendors regarding availability, pricing, delivery, discrepancies, and special orders; prepares purchase orders, requisitions, and related forms as assigned. · Maintains current supply pricing, monthly budget logs, and required inventory or equipment-tracking records. · Labels and tracks designated equipment and resident-specific supplies, including rental items and other chargeable products. · Collects, verifies, and submits resident supply and equipment-rental charges to Accounting according to established billing schedules. · Maintains applicable Safety Data Sheet documentation for chemical products and keeps supply areas clean, organized, stocked, and locked as required. Reception, Communication & Unit Support · Greets and assists residents, families, visitors, vendors, and staff in a courteous and professional manner; provides directions and notifies appropriate personnel of arrivals. · Answers and routes telephone calls, responds to routine inquiries, takes accurate messages, and supports nurses’ station communications. · Follows visitor access and security procedures, including logbooks or badges, and monitors designated fire, smoke, security, and alarm panels; promptly notifies appropriate staff or authorities according to facility procedures. · Maintains a clean, safe, and organized reception/work area and communicates irregularities, unresolved matters, and continuing needs to the appropriate team members. · Enter maintenance work orders and assist with designated mail, package, meal-ticket, and other unit support functions. · Provides prompt non-clinical assistance to residents and immediately alerts nursing staff when a resident requests or appears to need clinical help. Patient Care & Resident Assistance · Provides basic resident assistance as requested and assigned by licensed nursing staff, consistent with the employee’s training, demonstrated competency, facility policy, and the resident’s plan of care. · Assists residents with meal service and feeding, including tray setup and food or fluid assistance, when assigned and after required training or competency validation. · Answers resident call lights promptly, determines the nature of the request, provides appropriate non-clinical assistance, and immediately notifies nursing staff of care needs,…

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