Receiving Team Lead

Summary: Reporting to the Operations Manager (Front end - Backroom), the Full Time Receiving Lead is responsible for overseeing the successful day to day operation of a retail store department. Responsibilities: Provide supervision and leadership to the team members of the department, in partnership with the manager Delegate tasks and work assignment to team members by giving clear and concise direction, and follow up to ensure proper execution Foster the growth and development of team members by training various standard operating procedures and processes Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager Perform administrative tasks related to their assigned department Systematically receive P.O.’s that come into the building Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis Promote company programs to team members and customers Perform tasks including folding, repackaging, sorting, facing and re-hanging of newly arriving Bass Pro/Cabela’s Canada product Physical count of all packages coming into the building and verify count with packing slip Assist in other areas of the store when business needs dictate Qualifications: Two or more years of supervisory experience in a sales or service environment is preferred Attention to detail to ensure accuracy of work Open availability – this position will be required to work store opening and closing shifts, as well as on weekends High school diploma or equivalent is preferred Ability to provide superior customer service and exceed customer’s expectations Physically able to stand for extended periods, and to move and handle boxes of merchandise Ability to use good judgment and logic Steel toes work boots are required Must be able to obtain a PAL license Experience in a related field or outdoor lifestyle Knowledge of Bass Pro Shops & Cabela’s specific products is an asset Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Benefits Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Fun work environment Competitive wages Excellent benefits Unlimited career advancement opportunities Bass Pro Cares Fund Bass Pro Shops

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