Receiving Supervisor (Fruit Guys) - Chicago, IL
Compass GroupCanteen
Schedule: Sunday - Thursday, 5:30am start
Salary: $27 - $30 / hour, depending on experience (negotiable)
Other Forms of Compensation: Quarterly Bonus
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s sol
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utions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary:
The Receiving Supervisor champions The FruitGuys' 5R culture and ensures customer commitments are met through excellence in quality, safety, compliance, and operational execution. This role oversees receiving operations, leads the distribution team, drives vendor and employee performance, optimizes resources, and supports continuous improvement while delivering exceptional service to internal and external stakeholders.
Key Responsibilities:
Receiving Operations & Quality
Supervise inbound freight in compliance with SOPs, food safety requirements, GMPs, and organic standards.
Serve as the facility's fruit quality expert, ensuring all products meet company and customer expectations.
Manage the ripening program and monitor product readiness.
Evaluate, document, and track product quality using company systems and equipment.
Conduct quality inspections, taste testing, and seasonal quality assessments.
Oversee inventory, supply management, cooler organization, and FIFO rotation.
Maintain vendor relationships and ensure effective communication regarding quality standards.
Manage donation processes, receiving records, and data entry.
Food Safety & Compliance:
Train and coach employees on food safety, GMPs, and organic requirements.
Conduct audits, maintain records, and support facility audit readiness.
Verify supplier, transportation, temperature, sanitation, and compliance standards.
Ensure equipment, facilities, and contracted services meet food safety requirements.
Execute sanitation programs and maintain department cleanliness.
Support maintenance activities while preserving food safety compliance.
Leadership & Team Development
Provide coaching, feedback, and development opportunities for team members.
Partner with the Operations Manager on hiring, staffing, scheduling, and performance management.
Conduct regular one-on-one meetings and monitor team performance metrics.
Review payroll, approve time-off requests, and submit HR documentation.
Ensure adherence to all company policies, procedures, and training requirements.
Produce Education & Continuous Learning
Expand and share fresh produce knowledge to improve quality and customer satisfaction.
Educate employees on produce varieties, seasonality, handling practices, and quality standards.
Performance Expectations:
Support the region's 99.5% delivery success goal through accurate receiving and quality verification.
Ensure proper ripening, inventory rotation, and product quality management.
Responsibilities of All Employees
Demonstrate respect, accountability, responsiveness, teamwork, and a positive attitude.
Follow all safety, sanitation, company policies, and attendance requirements.
Participate in scheduled meetings and training.
Qualifications:
Experience: 3-5 years of leadership experience in high-volume receiving required; fresh produce or perishable goods experience preferred.
Skills: Strong communication, leadership, organization, time management, problem-solving, conflict resolution, and customer service skills. Proficiency with Google Workspace and basic Excel required; ERP/NetSuite experience preferred.
Physical Requirements: Frequent lifting up to 50 lbs.