Receiving Supervisor

Job Title Receiving Supervisor Department Receiving Reports To Assistant General Manager Location Tyler, TX Employment Type Full-Time, Exempt About Trees.com Trees.com is America's leading online nursery. We help people grow better outdoor spaces with quality plants, expert guidance and convenient delivery. Founded in 2005 as Fast Growing Trees, we’ve helped over 3 million customers bring their yards to life, and we've delivered more than 23 million plants to gardeners, plant lovers and home-improvers nationwide. Based in Fort Mill, South Carolina with facilities in New York, Oregon and Texas, Trees.com has become America’s leading online destination for trees and plants. Today, we’re building on more than 20 years of experience as we continue to grow our assortment, our brand and the ways we help customers get more from their homes and yards. We’re a fast-moving, entrepreneurial team looking for people who want to help shape what comes next. Position Overview The Receiving Supervisor plays a critical frontline leadership role in overseeing the intake, inspection, offloading, quarantine, and initial processing of incoming live plant shipments, liner stock, bare-root trees, hardgoods, and nursery supplies. Reporting directly to the Assistant General Manager, this position supervises receiving personnel, ensuring all incoming botanical and non-botanical inventory meets Fast Growing Trees' high quality standards, matches purchase order specifications, and is efficiently processed and routed to nursery growing zones or fulfillment staging areas. Key Responsibilities Inbound Logistics & Receiving Operations Oversee the daily receipt, unloading, and staging of all inbound freight, including live nursery stock, greenhouse liners, soil media, pots, and fulfillment consumables. Direct receiving dock, outdoor yard, and staging area operations to ensure smooth traffic flow, timely turnarounds for transport carriers, and safe dock/yard conditions. Verify shipments against purchase orders, packing lists, and bills of lading (BOL), identifying and documenting short shipments, damaged goods, or incorrect stock immediately. Quality Control & Plant Health Intake Inspect incoming live plant inventory for root health, stem integrity, pest infestation, disease, moisture levels, and overall viability upon arrival. Partner with the Plant Science and IPM teams to implement quarantine protocols for suspicious or infested plant material prior to integration into general nursery stock. Tag, classify, and record incoming plant stock specifications (variety, pot size, height, root status) and coordinate immediate hydration or potting needs. Inventory Processing & WMS Integration Ensure accurate and prompt inventory data entry into the Warehouse Management System (WMS) and upon shipment receipt. Coordinate with the Inventory Control Supervisor to assign precise bin, bed, and field storage locations (FIFO) for newly received stock. Maintain accurate records of vendor quality, receiving logs, discrepancy reports, and return-to-vendor (RTV) documentation. Team Leadership & Safety Compliance Supervise, train, and mentor receiving associates and equipment operators, promoting a safety-first culture and high operational performance. Enforce strict workplace safety guidelines, OSHA standards, Worker Protection Standards (WPS), and safe operation of material handling equipment (forklifts, pallet jacks, tractors). Organize and maintain clean, hazard-free receiving docks, staging bays, and holding yards following 5S lean practices. Qualifications & Requirements Experience & Background 2+ years of supervisory or team lead experience in receiving, inbound logistics, warehouse operations, commercial nursery, or agricultural supply chain operations. Strong practical knowledge of botanical handling, plant health inspection, or nursery stock intake. Demonstrated experience with Warehouse Management Systems (WMS), ERP systems (e.g., NetSuite), barc…

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