Receiving Associate

REPORTS TO: Warehouse & Logistics Manager LOCATION: Moscow STATUS: Full-Time Hourly DEPARTMENT: Receiving PAY: $20-25 General Job Description The Receiving Associate is responsible for the safe, accurate, and timely receipt and handling of tens of millions of dollars worth of merchandise in a fast-paced building supply and retail environment. Receiving Associates will spend their work hours unloading deliveries, verifying freight, resolving discrepancies, handling special orders, working with vendors and various store departments and moving products to their proper locations. This position is physically and mentally demanding, requiring sound judgment, attention to detail, and the ability to remain calm and effective under pressure. Success requires strong problem solving and time management skills, the ability to adapt quickly to changing priorities, and the discipline to resume interrupted tasks accurately and efficiently. Primary Responsibilities Work collaboratively with the Receiving team and Warehouse/Dispatch managers to handle deliveries, coordinate workload, and respond to changing operational priorities. Safely unload incoming deliveries using appropriate material handling equipment. Properly sorting and organizing of high-value special commodity products. Promptly process urgent or priority shipments. Inspect and verify merchandise quantities, condition, and product information against purchase orders, packing slips, and other receiving records; identify damages, shortages, overages, and incorrect items. Enter receipts and related information accurately and promptly into ERP software; maintain complete documentation. Work to resolve freight, invoice, and receiving discrepancies with vendors, delivery drivers, Accounting, Claims, and other affected departments; communicate unresolved issues promptly and professionally. Coordinate with warehouse and sales personnel to move received merchandise to appropriate locations. Assist with inventory counts and product verification as needed. Maintain a clean, orderly, and safe receiving bay and surrounding work areas as much as possible. Identify and address hazards promptly. Perform other duties within the scope of the position. Performance and Professionalism Remain calm and productive under pressure, including during high volume deliveries, unexpected problems, and competing requests. Think critically and respond promptly to changing conditions; exercise sound judgment and use practical problem solving skills. Manage time effectively, prioritize urgent needs, track unfinished tasks, and follow through to completion despite frequent interruptions. Handle disagreements and resolve conflicts constructively with vendors, delivery drivers, coworkers, and other departments while maintaining professional relationships. Demonstrate reliability, punctuality and careful attention to safety and accuracy. Work cooperatively with company departments; communicate clearly, share knowledge, and assist others as workload demands. Show initiative in learning products and systems, identifying improvements, and adapting to changing operational needs. Qualifications Ability to perform physically demanding work while maintaining mental focus, accuracy, and good judgment throughout the shift. Strong organization, time management, prioritization, multitasking, and problem solving skills. Ability to remain composed under pressure, communicate effectively, and resolve disagreements professionally. Ability to read and understand instructions and product identifiers, maintain accurate records, and perform basic arithmetic. Experience with industry related ERP and inventory management systems, or the ability to learn applicable systems quickly is preferred. Familiarity with lumber and building materials products, or a willingness to develop working product knowledge. Ability to operate a forklift safely or be able to complete the required training. Ability to work cooperatively with others and work a f…

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