Receiving Associate

About Good Company We are a fast growing third-party logistics (3PL) provider focused on delivering high-performance fulfillment for eCommerce brands. We lead with operational excellence, radical accountability, and client-aligned success metrics. We believe in small teams, measurable impact, and building careers from the floor up. RECEIVING ASSOCIATE Job Description Department Operations / Receiving Reports To Nic Hooker Work Location On-Site Warehouse - Strafford FLSA Status Non-Exempt Employment Type Hourly Full-time POSITION SUMMARY The Receiving Associate performs assigned physical receiving activities to support accurate and orderly processing of incoming goods. Responsibilities include unloading or moving materials when trained, counting, inspecting visible condition, scanning, labeling, staging, and assisting with putaway. This position follows receiving instructions and department priorities, records assigned work accurately and promptly reports discrepancies or unsafe conditions. The Receiving Associate performs independently only after completing required task training and obtains guidance when shipment information is unclear. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive work assignments and follow approved receiving procedures and staging instructions. Assist with unloading and moving incoming cartons, totes, pallets, and other materials within completed training and authorization. Count received products and compare product identifiers with assigned receiving information. Inspect incoming products and packaging for visible damage, defects, or other concerns. Report shortages, overages, incorrect items, damage, and unclear labels to the lead, specialist, or manager. Scan incoming products and record assigned receiving information accurately. Apply required product or location labels according to department instructions. Sort and stage received goods in designated areas without blocking aisles, exits, or equipment access. Assist with moving verified products to designated storage or putaway locations. Keep goods requiring review identified and separate as directed by established procedures. Maintain accurate counts and required documentation for assigned receiving activities. Communicate incomplete work, product concerns, and handoff needs to the appropriate lead or manager. Maintain clean receiving areas and remove packaging debris using designated disposal practices. Use equipment only when trained and authorized and promptly report defects or unsafe conditions. Perform other receiving-related duties within the scope of the position and completed training as assigned. RECEIVING ASSOCIATE PERFORMANCE EXPECTATIONS Employees in this position are expected to: Follow receiving instructions and approved work procedures. Maintain accurate counts, scans, labels, and assigned records. Meet established productivity and quality expectations for assigned tasks. Promptly report damaged goods, discrepancies, and unclear instructions. Stage and move products only to designated locations. Complete required training before independent work or equipment operation. Maintain satisfactory safety, attendance, conduct, housekeeping, and teamwork. CROSS-TRAINING REQUIREMENT Complete task-specific training in incoming-product handling, counting, scanning, staging, and receiving documentation before independent assignments. Cross-training in putaway or other warehouse functions depends on operational needs and completed training. Equipment operation requires separate company authorization. MINIMUM QUALIFICATIONS Ability to understand and follow verbal and written work instructions. Ability to identify product labels, numbers, and warehouse locations accurately. Ability to perform basic counting and quantity verification. Ability to learn and use scanners, a WMS, and required documentation. Ability to recognize visible damage and communicate receiving concerns. Ability to work under direction and as part of a warehouse team. Ability to mai…

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