Rate Agreement Specialist

Rate Agreement Specialist Salary Range: $55k – $60k Who We Are RateLinx is a leading logistics and transportation SaaS provider delivering TMS, real‑time visibility, and freight audit & payment solutions on a single platform. We help shippers reduce costs, improve service, and optimize their supply chain operations through data‑driven insights and collaborative problem‑solving. Our team lives our core values—responsive, reliable, knowledgeable, confident, innovative, nimble, and collaborative. If this sounds like you, we’d love to meet you. What You Will Do The Rate Agreement Specialist serves as the primary connection between Account Management and the Freight Rates team, helping ensure customer and carrier pricing agreements are complete, accurate, and ready for system setup. You will review pricing documentation, identify missing or conflicting information, and work directly with Account Managers to resolve questions before requests are submitted to the Freight Rates team. Your work will help reduce rework, improve turnaround times, and keep rate setup moving efficiently. You will help ensure rate setup requests are complete and accurate by: Reviewing new and updated customer and carrier rate agreements before rate setup tickets are submitted. Verifying that agreements contain the information needed for accurate system configuration, including effective and expiration dates, base rates, lanes, fuel surcharges, accessorial charges, discounts, minimum charges, weight and mileage breaks, freight classes/FAKs, and other applicable pricing requirements or exceptions. Identifying missing, unclear, conflicting, or incomplete information and determining when clarification is needed. Confirming that requested setups are supported by the agreement and applicable documentation. Preparing or assisting with complete rate setup tickets, ensuring required documentation is attached and pricing requirements are clearly documented. Monitoring open requests and helping resolve questions that arise during implementation. You will partner with Account Management to improve the rate setup process by: Helping Account Managers understand the information and documentation needed for successful rate implementation. Providing feedback on incomplete requests and recurring information gaps while building strong working relationships with Account Management and the Freight Rates team to minimize back-and-forth and keep requests moving forward. You will support rate setup and ongoing quality improvement by: Assisting the Freight Rates team with basic rate setup and maintenance when intake and review responsibilities are current. This includes loading straightforward base rates, maintaining effective and expiration dates, and updating accessorial or surcharge information. Assisting with rate validation, testing, and other basic rate setup activities as assigned.· Identifying recurring issues that contribute to incomplete requests or setup delays and working with Freight Rates leadership to recommend process improvements, including standardized submission requirements and checklists. Helping develop training materials and resources for Account Managers to improve the quality and completeness of rate setup requests. Partnering with Freight Rates leadership to improve turnaround times, first-pass accuracy, and the overall quality of rate setup requests. Who You Are You are detail-oriented and take pride in reviewing information for accuracy and completeness. You have strong analytical and problem-solving skills and can identify missing, inconsistent, or unclear information in detailed documentation. You are organized and can manage multiple requests while tracking outstanding questions, supporting documents, and follow-ups. You communicate clearly and professionally, both verbally and in writing. You are comfortable working across teams to ask questions, obtain clarification, and resolve issues. You can interpret detailed pricing inf…

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