Rail Operations Team - Senior Analyst
GLOVIS America, Inc.About GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The Senior Analyst, Rail Operations Team position is responsible for analyzing rail transportation performance and network efficiency, managing rail vendor data integration and audit resolution activities, supporting customer reporting and operational communications, and providing actionable insights that drive transportation optimization and service improvements across the GLOVIS rail network. The role serves as a key liaison between rail vendors, customers, Operations, and Information Technology teams to ensure data accuracy, operational visibility, and timely financial processing. Success in this role requires expertise in transportation analytics, rail operations, vendor management, data analysis, reporting, problem-solving, and cross-functional communication. Responsibilities Analyze rail transportation performance, shipment activity, transit times, railcar utilization, and network trends to identify optimization opportunities and support operational improvements. Develop and maintain recurring operational reports, scorecards, performance dashboards, and analytical tools that support rail network visibility and decision-making. Monitor rail transportation data and performance metrics to identify service disruptions, operational risks, performance gaps, and efficiency improvement opportunities. Coordinate with rail vendors on a daily basis to ensure transportation data transmissions are received accurately and timely within the ITMS system. Validate and reconcile transportation data, shipment records, vendor transmissions, and operational information to ensure system accuracy and data integrity.Investigate and resolve data discrepancies, transmission failures, system exceptions, and reporting issues affecting rail operations and customer visibility. Support rail invoice processing and payment activities by researching, resolving, and clearing audit holds in a timely manner. Coordinate with Finance, Accounting, rail carriers, and vendors to ensure accurate billing, payment processing, and issue resolution. Prepare customer reports, shipment summaries, performance analyses, and operational updates in response to customer requests and reporting requirements. Communicate transportation performance, shipment status, operational findings, and network trends to customers, vendors, and internal stakeholders. Collaborate with Information Technology teams to support system enhancements, reporting improvements, and transportation data management initiatives. Conduct root cause analysis on operational issues, audit exceptions, service failures, and process gaps to support corrective action development. Recommend and implement process improvements designed to increase efficiency, improve reporting accuracy, enhance vendor performance, and strengthen rail network operations. Support strategic projects and continuous improvement initiatives related to rail transportation, network optimization, customer service, and operational performance. Assist with transportation system testing, implementation efforts, and reporting platform enhancements. Support customer reviews, carrier business reviews, and audit activities requiring operational analysis and reporting. Participate in special projects involving transportation network design, service improvement initiatives, and cost optimization efforts. Compensation Range $54,784 - $75,765 P…