Quality Lead
UnipharPay: $70k per year plus bonus Location: Garner, NC About Uniphar: Uniphar, founded in 1967, is a leading, global, full-service life sciences and healthcare services company that has grown and expanded its operations internationally across Europe, the USA, MENA and APAC. Working from clinical development to commercialization, our end-to-end services remove barriers to launch, increase access and optimize brands. Capabilities span across consulting, communications, global supply chain, regulatory compliance, medical affairs, medical communications, medical information, field (msl, sales, virtual), access, agency, research, digital, and in-licensing. We have over 3.5K employees, $3 billion in annual revenue, over 200+ multinational partners, and deliver medications to more than 180 countries. Uniphar US operations include integrated services from Uniphar Clinical, Uniphar Logistics, Uniphar Medical, and Uniphar Commercial including Access and Supply chain. We deliver exceptional results driven by trust, innovation, and our patient-first culture. Check out our EVP and why you should work for us: https://uniphar.euwest01.umbraco.io/media/44rfphln/uniphar-pharma_evp_2024_pdf_v2.pdf US Uniphar Website: www.uniphar.us Why Join Us? Competitive salary: $70k per year plus bonus Comprehensive benefits: health, dental, vision, 401(k) match, and more A collaborative, flexible work environment that supports career growth Opportunity to make a global impact in the dynamic life sciences industry Position Summary: The Quality Lead is responsible for providing day-to-day Quality leadership and compliance oversight for warehouse and distribution activities, with primary responsibility for supervision of the Quality Control (QC) team, commercial import/export Quality activities, DEA-controlled substance inventory oversight, and operational compliance with approved procedures and applicable regulatory requirements. Reporting directly to the US Head of Quality, the Quality Lead serves as the primary Quality presence within warehouse operations and ensures that receipt, storage, handling, picking, packing, shipping, controlled substance activities, and other applicable operational processes are performed in accordance with approved Standard Operating Procedures (SOPs), Good Distribution Practices (GDP), Good Documentation Practices (GDP/GDocP), applicable federal and state regulations, customer requirements, and the company’s Quality Management System (QMS). The Quality Lead is expected to maintain an active presence within warehouse operations, identify and escalate compliance risks, provide immediate Quality guidance when procedural concerns are observed, and work collaboratively with Operations to ensure compliance requirements are integrated into daily execution without compromising Quality independence. Essential Duties and Responsibilities: The primary responsibilities include, but are not limited to the following: 1. QC Team Leadership and Supervision Provide day-to-day supervision, direction, prioritization, and workload coordination for the QC team. Assign QC activities based on operational requirements, shipment priorities, risk, and established Quality procedures. Ensure QC personnel perform inspections, verifications, shipment reviews, documentation reviews, and other assigned Quality activities accurately and within required timelines. Review the quality and completeness of QC work and address deficiencies, recurring errors, or performance concerns. Ensure QC personnel are appropriately trained and qualified before independently performing assigned duties. Support onboarding, coaching, development, and ongoing competency assessment of QC personnel. Conduct routine team meetings and communicate operational priorities, Quality concerns, procedural changes, and regulatory expectations. Provide performance feedback to the US Head of Quality and participate in performance evaluations, development planning, and corrective coaching, as ap…