Quality Engineer

About ISC Established in 1971, ISC began building custom power cables & assemblies for Gateway, Kingston, and Xerox. With over 50 years of manufacturing experience, ISC is capable of meeting tight deadlines and changing forecasts while maintaining quality. Our products are in use worldwide in commercial and military aircraft, lifesaving medical devices, weapon systems, inflight entertainment, power systems, and countless commercial, industrial & computer applications. Our facility is environmentally controlled, engineered for manufacturing flexibility, includes dedicated assembly labs for isolated program management, and a cleanroom facility. With dedicated professionals and assemblers regularly operating two full shifts, ISC operates with the most current high-speed tooling, material handling, and test equipment. Job Overview The Quality Engineer is responsible for ensuring product quality, compliance, and customer satisfaction across manufacturing operations for interconnect solutions. This role will support the Quality Management System (QMS), drive root cause analysis, and lead corrective actions while partnering closely with Manufacturing, Engineering, and Supply Chain. This position is highly customer-facing and will play a key role supporting strategic customers, ensuring responsiveness to quality issues, managing deviations, and maintaining strong relationships with customer quality teams. What You'll Do: Customer & Cross-Functional Quality Support Serve as the primary interface with customer quality teams, addressing deviations, source inspections, and quality concerns Partner with Manufacturing, Engineering, and Supply Chain to lead quality-related activities and issue resolution Drive timely responses to customer concerns and ensure high levels of customer satisfaction Quality Systems & Compliance Support and maintain the Quality Management System (QMS) in compliance with ISO, AS9100, FAA, FDA, or other regulated standards Participate in internal and external audits and ensure adherence to customer requirements Ensure proper implementation of customer flow-down requirements Problem Solving & Continuous Improvement Lead root cause investigations using 8D, 5 Whys, and Fishbone methodologies Drive corrective and preventive actions (CAPA) and ensure effectiveness Identify and implement continuous improvement initiatives across manufacturing processes Manufacturing Quality & Operations Support Evaluate production issues, non-conformances, and customer complaints to improve product performance Support MRB activities and disposition processes Use ERP and internal systems to track quality metrics and drive data-based decisions New Product & Process Support Support APQP activities and product introductions as needed Ensure quality requirements are defined and met throughout the product lifecycle Must-Have Qualifications: Bachelor's degree in Engineering, Quality, or a related technical field, or equivalent hands-on experience. 3+ years of experience in Quality Engineering within a manufacturing environment, with hands-on experience supporting production quality, nonconformances, root cause analysis, and corrective actions. Experience working with a formal Quality Management System (QMS) and applying quality standards, procedures, and customer-specific requirements in a manufacturing environment. Strong problem-solving skills and the ability to apply structured root cause analysis and corrective action methodologies, including 8D, 5 Whys, and Fishbone analysis Experience working in a regulated industry (e.g., aerospace, automotive, medical, food, or industrial manufacturing) Ability to balance quality requirements with production and delivery objectives by assessing risk, exercising sound judgment, and collaborating with cross-functional teams to achieve practical, compliant solutions. Strong communication and collaboration skills, with the ability to work effectively across technical teams, manufacturing operations, and cust…

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