Quality Engineer
Mitsubishi Turbocharger and Engine AmericaSummary: Quality Engineer (QE) is a member of Mitsubishi Turbocharger and Engine America, Inc. (MTEA) Quality Assurance (QA) team that drives a plant-wide proactive, zero-defect mindset through robust controls and belief in our QMS process. QE is responsible for managing customer/supplier throughout the product maturity life cycle. Primary responsibilities include coordinating product/component development activities ensuring compliance/readiness to customer expectations, managing post-launch quality issues and corrective/preventive actions, and monitoring and improving quality performance. QE works cross- functionally with Design Engineering, Manufacturing Engineering, Production, and Purchasing to ensure effective collaboration, communication, and alignment with customers/suppliers are maintained, at all times, QE also conducts On-site audits to select/qualify new suppliers, to ensure compliance, and to montor/control quality performance. Essential Duties and Responsibilities: Act as MTEA's single-point-of-contact for quality to ensure complete and transparent communication and support to build strong working relationships with customers, suppliers, and in-house development teams. Lead and contribute in cross-functional team activities for QA to ensure incoming/outgoing quality is proactively planned, prepared, and executed in advance before Production Part Approval Process (PPAP) and production release. Develop and implement quality plans to monitor/improve supply chain and part/process qualification requirements to ensure that manufactured products meet drawing, specifications, and quality/reliability req uirements. Support, evaluate, and approve/reject/amend PPAP or internal Process Sign-Off (PSO) submissions for new product/component releases and changes to existing ones. Coordinate activities to evaluate and resolve technically challenging engineering and quality-related problems in assigned areas of responsibility. Investigate defective, damaged, or malfunctioning parts, assemblies, equipment, or systems to determine nature and scope of problem being experienced by customer/supplier. Evaluate findings to formulate containment measures, corrective action plan, and coordinate implementation to ensure resolution. Review production schedules, engineering specifications, orders, and other related information to maintain up-to-date knowledge of manufacturing methods, procedures, and activities in assigned area Of responsibility. Solicit, drive, monitor, review, approve, and validate containment/corrective/preventive actions to closure. Continually improve supplier performance through coaching, teaching, training, consequence enforcement, supplier awards & motivation, and supplier restriction & disqualification using appropriate metrics, such as PPM, statistical data, problem solving on time, cost recovery, etc. Monitor and report on Key Performance Indicators (KPIs) for QA and continuous work towards achieving targets Maintain records to oversee recordings of information by others to ensure engineering drawings and documents are current and that production problems and resolutions are documented. Develop supplier audit schedule and perform on-site internal/external process/system audits to ensure supplier maintains high quality performance level. Perform unscheduled visits as needed (e.g., verification of corrective actions). Represent QA to lead periodical business/performance reviews by customers or suppliers. Stay current on any changes that may affect customers, suppliers, and MTEA and communicate the potential impacts to stakeholders in a timely manner. Provide training to improve quality awareness, knowledge, and understanding of requirements. Undertake training to pursue continuous personal and professional development. Demonstrate behavior consistent with code of ethics and conduct. Work overtime when necessary. Perform other duties as asslgned by MTEA management. Job Requirements: Bachelor's Degree in applied scienc…