Quality Control & Inventory Specialist

Control & Inventory Specialist Ideal Linen Solutions | Tea, South Dakota Department: Linen Processing & Inventory Management Position: Full-Time Reports To: Operations Manager Position Summary Ideal Linen Solutions is seeking a detail-oriented, organized, and dependable Quality Control & Inventory Specialist to oversee linen inventory accuracy, quality standards, RFID tracking, and customer billing within our commercial laundry and linen rental operations. This position plays a critical role in ensuring that all incoming and outgoing linens are properly accounted for, inspected, processed, and accurately recorded in our rental management software. The ideal candidate will demonstrate strong attention to detail, excellent organizational skills, and the ability to manage multiple responsibilities in a fast-paced production environment. Key Responsibilities 1. RFID Tracking & Inventory Reconciliation Perform RFID scanning and check-in of all returned rental linens. Reconcile returned inventory against original rental orders within the rental management software. Identify, document, and investigate inventory discrepancies, including missing, damaged, or incorrectly returned items. Ensure all RFID transactions are accurately recorded and inventory statuses are updated. Maintain accurate inventory records throughout the rental and laundry process. Scan outgoing rental inventory to verify accuracy and proper assignment to customer orders. 2. Linen Quality Control Communicate with laundry team on processed linens to ensure they meet company quality standards before being returned to Ready to Rent status. Ensure that only linens meeting established quality standards are released for future rentals. Document damaged or unusable inventory and update item status within the rental software bill customer accordingly. Communicate recurring quality issues to laundry production staff and management. 3. Linen Counting & Laundry Processing Verification Accurately count napkins and other designated inventory items during check-in and processing. Weigh incoming customer-owned laundry and record weights for processing and billing. Verify customer laundry quantities and weights against incoming documentation. Maintain accurate records of customer-owned linens to prevent mixing or misallocation. Identify discrepancies in customer laundry counts, weights, or processing requirements. 4. Customer Billing & Account Reconciliation Prepare and process accurate customer invoices for commercial laundry services. Calculate laundry charges based on established customer pricing agreements, including weight-based or per-piece billing. Identify and bill customers for lost, missing, or damaged rental linens in accordance with company policies. Verify billing accuracy against RFID records, laundry weights, inventory counts, and rental software. Maintain supporting documentation for customer charges and inventory discrepancies. Communicate billing discrepancies or customer account concerns to management. Ensure invoices and additional charges are processed accurately and in a timely manner. 5. Inventory Management & Order Preparation Monitor available inventory levels to ensure sufficient quantities are maintained for upcoming rental orders. Verify that processed linens are accurately returned to available inventory within the rental software. Identify potential inventory shortages before they affect customer orders. Coordinate with laundry production and order preparation teams to prioritize linens needed for upcoming rentals. Ensure outgoing rental orders are properly scanned, verified, and accounted for. Assist in maintaining organized inventory storage and accurate item locations. Report recurring shortages, inventory losses, and replacement needs to management. 6. Communication & Operational Accountability Work closely with laundry production, rental preparation, warehouse, and customer service teams. Communicate quality concerns, inventory shortages, and proce…

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