Quality Assurance Supervisor

Location: Shreveport, LA, US Division: BENTELER Steel/Tube Functional Area: Quality Management Career Level: Professional Contract Type: Permanent/Full-time Weekly Working Hours: 40.00 Required Languages: English Requisition ID: 48003 At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development opportunities—at BENTELER, we always have answers to your questions about the future, based entirely on your personal needs. Diverse options that makes sure you can be anything and everything. Or, as we like to put it: BENTELER makes it happen! Core Responsibilities: Leadership & Team Management Supervise, coach, and develop QA Coordinators and QC Inspectors. Coordinate daily quality activities to support production and shipment requirements. Foster a culture of safety, quality, accountability, and continuous improvement. Support employee training, competency development, and performance management. Collaborate effectively with Operations, Production Planning, Maintenance, Engineering, and Supply Chain teams. Quality Assurance & Compliance Ensure compliance with API, ISO, customer, and company quality requirements. Review product quality data from incoming material through final shipment. Authorize release of finished goods after verification of all quality requirements. Review and disposition Quality HOLD material and support containment activities. Support investigations of non-conforming products, customer complaints, and quality events. Participate in internal, customer, and certification audits and support corrective actions. Maintain and improve quality procedures, work instructions, and documentation Inventory control management. SAP QM, MES & Data Management Manage daily SAP QM and MES quality activities. Ensure accuracy, traceability, and integrity of quality data and inspection records. Review and verify Manufacturing Test Reports (MTRs), certifications, and shipping documentation. Develop and maintain quality reporting tools, metrics, and dashboards. Support SAP and MES process improvements and system updates. Continuous Improvement & Operational Support Analyze quality trends, scrap, rework, customer complaints, and process deviations to identify improvement opportunities. Support root cause investigations and implementation of corrective and preventive actions (CAPA). Monitor inventory quality status and material traceability. Coordinate supplier-related quality issues and rework activities. Drive process improvements that enhance quality, productivity, and customer satisfaction. Job Requirements: High School Diploma or GED required. Associate or bachelor’s Degree in a technical discipline preferred. At least 4 years of experience in Quality Assurance/Control Area or manufacturing related field preferable. Proficiency in Microsoft Office applications. SAP experience preferred. Knowledge of tubular and/or steel manufacturing and testing (Destructive and Non-Destructive preferred). Knowledge of Quality Management Systems. Knowledge of API/ ISO standards and specifications preferred. Must be able to manage all aspects of process control development. Knowledge of MTR preparation, product traceability, and certification requirements. Ability to interpret inspection data, strip charts, and quality reports. Strong analytical and problem-solving abilities. Excellent organizational and communication skills. Detail-oriented with a high level of accuracy. Ability to effectively coordinate multiple projects and priorities. Strong teamwork and cross-functional collaboration skills. Demonstrated commitment to continuous improvement. Your contact LaTorah C Robinson BENTELER Human Resources Phone: +1 318 216-4158 Your new employer The BENTELER Group always has the answer. That’s because in each of our divisions and at every one of our sites, you can benefit from the size and diversity of an internatio…

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