Quality Assurance Coordinator / Quality Technician
Alaris mWAVEPosition: Quality Assurance Coordinator / Quality Technician (QC/QT) Location : Windham, Maine, New England – USA, minimal travel for vendor visits, parts transport & training (<10%) Sector : RF and Microwave antenna technology for satellite communications, commercial, and defense applications Package : Competitive hourly wage, benefits, and eligibility to participate in the Short-Term Incentive Plan (STIP), based on individual performance and company revenue Reporting to: Engineering Manager Company Overview Alaris mWAVE, based in Windham, Maine, designs and manufactures commercial and custom microwave antennas and feed systems for commercial, satellite communications, defense, utility, public safety, and academic applications. Its products combine robust mechanical design with reliable radio-frequency (RF) performance to meet demanding customer requirements. Part of the Alaris Group, Alaris mWAVE brings together engineering and hands-on manufacturing expertise to build antenna solutions for customers worldwide, including products used in harsh environments and critical communications applications. Role Purpose The Quality Assurance Coordinator / Quality Technician combines hands-on inspection of antenna components and products with coordination of the Company’s Quality Management System (QMS) and management of controlled documentation. Working under the direction of the Engineering Manager, the role supports conformity with approved requirements, adherence to ISO 9001, effective document control, and timely resolution of quality issues. Testing and performance validation remain with Engineering. The role takes a collaborative, practical approach to quality, helping teams understand requirements, prevent problems, and develop compliant solutions that support production and customer needs. When issues arise, the employee is expected not only to identify and explain the problem, but also to help determine practical options, recommend a path forward, and coordinate follow-through to resolution. Solutions must remain within approved requirements, with deviations and technical decisions referred to the appropriate authority. The employee inspects incoming manufactured parts and items returned from outside processing vendors, documents nonconformances, and places affected items on hold when required. Issues are promptly referred to the Production Manager or Procurement Manager according to responsibility for the items, with technical authority remaining with the Engineering Manager. The role also supports corrective action, audits, calibration coordination, inventory control, vendor qualification, and participation in the Company’s safety program and safety board. Jobholder requirements Education (essential): High school diploma or GED. Education (desirable): Technical or college-level training in quality assurance, manufacturing, mechanical technology, or a related field. Training in ISO 9001, internal auditing, document control, or root-cause analysis and corrective action. Minimum relevant work experience: At least three years of relevant experience in manufacturing quality assurance, quality control, or inspection, including hands-on inspection of manufactured parts and components. Practical experience working with a documented Quality Management System, including controlled documents, inspection records, nonconformances, and corrective-action follow-up. Experience coordinating document revisions and maintaining accurate, organized quality records. Applicable experience – Summarized (essential) Read and interpret engineering drawings, dimensions, tolerances, specifications, and inspection requirements. Demonstrated proficiency in using calipers, micrometers, and other appropriate inspection tools to take accurate measurements, compare results against drawing dimensions and tolerances, and record inspection findings. Inspect manufactured and outside-processed parts, record results accurately, and recogniz…