Quality Assurance Analyst
ConfidentialDescription: Overview: TSI Touch is an Employee Owned provider of touch screen and protective solutions for all sized commercial monitors and video walls. We combine commercial grade monitors with touch screen or protective components to produce custom solutions. From single point to multipoint, we offer a size and technology solution for almost any requirement. At TSI Touch , our stakeholders - the Employee Owners (EOs), vendor partners, and customer partners - are highly valued and treated with the utmost respect. At TSI Touch , we look for self-motivation characterized by a high level of achievement to help us shape the face of TSI Touch in the future; with an authentic commitment to people who share our overall business goals. Job Summary: We are looking for a responsible person willing to perform basic quality assurance functionalities and assist with related warehouse inventory management activities, as necessary. This is a full-time onsite position. You will report to the Director of Quality Assurance. Key Responsibilities: Assist in the maintenance of QMS Certification ISO 9001 Conduct Internal Audits in support of QMS Certifications Plan, coordinate, and support external audits for QMS Certifications Oversee/Support inspection of components and product testing, as necessary Prepare and maintain inspection and test data for review Utilize and maintain inspection tools and equipment to ensure accurate measurements Communicate any workplace issues, inventory shortages, faulty or damaged product, etc. with the Director of QA Identify areas for quality control improvement and report to the Director of QA Communicate quality or compliance concerns with urgency Make determinations of components and finished products regarding conformance to quality standards Execute and maintain nonconforming process Conduct Root Cause Analysis and define corrective/preventative action plans Ensure compliance with established procedures, quality standards, and regulatory requirements Issue Quality Alerts Assist with product quality reviews and documentation reviews Collaborate with other departments as required Other duties as assigned Requirements: Requirements Associate’s degree in related field Strong analytical, problem-solving, and organizational skills Possess good oral and written communication skills Ability to show judgment and initiative to accomplish duties without close supervision Working knowledge of various mathematical concepts including fractions, ratios, proportions, English/Metric units of measurement and conversions Ability to communicate clearly and tactfully with other employees Basic computer skills (MS Office Suite) and bar code scanning Must be able to read a tape measure in both metric and Imperial Must be able to read CAD drawings Must be familiar with precise measuring tools such as calipers and micrometers Ability to read and understand ASTM Standards and incorporate them into TSI Touch’s Quality Standards Must be able to obtain ISO 9001: 2026 Internal Auditing Certification Ideal Candidate Excellent time management and punctuality; Regular and reliable attendance is an essential function of this position. Excellent communication and interpersonal skills Ability to solve problems by thinking analytically and creatively Be positive contributor to team participation Have experience writing ISO 9001 process and procedures Have experience with relevant ASTM standards Will possess certification in ISO 9001:2015 Internal Auditing Have experienced several of the following tasks within a Quality organization: Conducting incoming component inspections or electronic product testing Defining detailed inspection and test requirements Writing detailed inspection and test procedures Working within ISO 9001 certified environment Conducting internal quality audits Strong quality control and quality assurance skills with experience inspecting materials and products against defined standards Benefits: TSI Touch offers …