Purchasing Card Program Coordinator

Details Open Date 10/20/2026 Requisition Number PRN46542B Job Title Coordinator, Administrative Program Working Title Purchasing Card Program Coordinator Career Progression Track D Track Level FLSA Code Administrative Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary Monday – Friday, 8am – 5pm VP Area President Department 00357 - Travel Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $49,409 Close Date 11/20/2026 Priority Review Date (Note - Posting may close at any time) Job Summary The Card Services department administers the University of Utah’s Purchasing Card and Travel Card programs, including the issuance, maintenance, and compliance oversight of institutional credit card accounts. The Card Services Coordinator plays a critical role in supporting these programs by processing card applications through SAP Concur, creating and maintaining card accounts with the University’s banking partner, and coordinating the secure distribution of cards to authorized users. This position serves as a primary point of contact for cardholders across campus, providing responsive customer support and guidance related to card usage, account maintenance, and program policies. Responsibilities include assisting users with declined transactions, facilitating the reporting and resolution of fraudulent or disputed charges, processing approved credit limit changes, and supporting a variety of card-related inquiries. In addition, this position provides oversight and direction to student employees who assist with card distribution and mailing operations, ensuring work is completed accurately, efficiently, and in accordance with established procedures. Successful candidates will thrive in a collaborative, shared office environment and demonstrate strong customer service skills, exceptional attention to detail, and the ability to navigate multiple financial and administrative systems. The ideal candidate is organized, reliable, and capable of managing a high-volume workload while maintaining accuracy and providing excellent support to campus stakeholders. Responsibilities Oversees daily program operations and coordinates the ordering, receiving, and distribution of University issued credit cards (Purchasing Cards and Travel Cards). Develops and implements program goals and objectives. Monitors program quality and effectiveness and researches improvement methods. Creates and maintains program performance indicators (KPIs). Maintains historical records of card activity and distribution. Provides routine customer support to campus via emails, direct messages, and phone calls. Assigns, directs, and reviews work of support staff. Develops and maintains training materials and support resources related to job duties. DISCLAIMER This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Bachelor’s degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences This position requires strong problem solving and critical thinking skills, and applicants must be comfortable researching, executing, and documenting decisions that may fall outside the usual operating procedures. Effective time-management is critical, to ensure all duties are completed …

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