Purchasing Agent (Service)

Overview: Responsible for Service repair and remanufacturing parts planning and purchasing materials, cost and price analysis, cost control, supplier problem solving, negotiation, purchase order placement, long-term contracts, supplier quality, supplier delivery, forecasting, engineering change implementation, and supplier discipline. This role involves Customer facing material status communications. KPI/Metric creation, tracking, root cause identification and resolution. May lead cross-functional teams to support Company’s Repair/Remanufacturing Materials strategies. Responsibilities: A DAY IN THE LIFE: Analyzes customer demand and creates short term forecast considering repairability and available shelf stock to plan coverage for customer demand at 98% on time to fill date. Issue Purchase orders to direct suppliers and factories and negotiation/problem solve to avoid late deliveries. Analyze inventory for obsolete and scrap planning. Monitor and report planned purchases to budget. Coordinates with program management and engineering to identify finished goods and repair parts needed for service are delivered on time. Monitors life cycle of product to select trend used for demand analysis. Works closely with suppliers and other Service Division members to facilitate and improve the parts supply and overall performance of Service. Adheres to guidelines to procure customer requirements for repair parts for Reman units, and Float Stock as determined by the customer. Participates in cost and pricing analysis, including collection and monitoring of cost for labor and parts to repair and core loss. Interfaces and reports service related items to internal departments for any issues with shipments, returns, field failures, etc. Monitors purchase orders for payment processing and works with finance to ensure invoices are submitted and processed in accordance with payment terms. Monitors and verifies part number revisions, delivery dates, quantity counts and prices to ensure accuracy. Required to attend weekly Customer meetings to report PO status and support any Action Items. Required to attend weekly Customer Care meetings for the Customer to learn and advise Customer of new developments. Required to attend Factory meetings to resolve any delivery issues in advance of due dates. Advises the internal group of new Customer requirements. Administers contacts/purchase orders from Placement to completion. Analyzes supplier performance using appropriate rating system. Ensure customer scorecards are accurate and any impacts are reduced in advance of issue. Resolves purchase order/contract differences and quality problems with suppliers. Expedites deliveries with logistic suppliers and conducts follow-up procedures when necessary. Provides input into preparation of a Service department budget. Resolves payment problems with suppliers. Verifies that purchasing practices comply with established laws, policies, and ethical principles. Participates in developing forecasts in the light of economic trends and conditions that affect procurement. Ensures that materials are distributed to user departments. Responsible for routing and tracing inbound. Organizes, controls the storage of material and resolves delivery/receiving problems. Determines sources of and reconciles inventory discrepancies. MUST HAVES: Four-year college degree in management, business, education, operations, industrial or a related field and one (1) year related purchasing/supply chain experience or a minimum of three (3) years related purchasing/supply chain experience required or an equivalent combination of education and experience. Proven experience in materials analytics. Must have excellent negotiation and communication skills. Must be able to develop/manage effective relationships with suppliers and internal departments. Automotive Industry purchasing experience strongly desired. Proficiency with Microsoft Word, Excel, PowerPoint, Access and Windows based databases as…

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