Public Transportation Driver (full-time)

Agency Overview: The Southeast Tennessee Human Resource Agency (SETHRA) is one of nine Human Resource Agencies in the State of Tennessee serving primarily 10 counties in the southeast region. SETHRA provides a plethora of community services to vulnerable populations serving 50,000+ people each year. Our programs include everything from public transportation, justice services, and aging and disability services to food, utility, and housing assistance. At SETHRA, our work is rooted in service, collaboration, and compassion. We believe meaningful change happens when talented, purpose‑driven people come together to support one another and the communities we serve. Our team culture values integrity, open and healthy dialogue, mutual respect, and shared accountability—while still making room for laughter, connection, and celebrating wins along the way. If you are passionate about helping others, thrive in a collaborative environment, and want your work to make a real impact every day, SETHRA offers a rewarding place to grow and serve. JOB DESCRIPTION The position of Transit Operator is responsible for work performed under general supervision involving the transportation of agency clients; including elderly and disabled individuals. Transit Operators are expected to drive scheduled trips to client requested destinations while ensuring the safety and timely delivery of agency passengers. Qualifications include excellent vehicle operation skills and capability of interacting appropriately with diverse groups of people. Transit Operators must maintain a valid Tennessee Class D Driver’s License with an F endorsement. Note: This position requires a criminal background check. Therefore, applicants may be required to provide information about their criminal history in order to be considered for this position. Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Assists all passengers in and out of vehicle, transports passengers to designated destinations. Completes daily pre-trip and post-trip maintenance forms. Completes passenger manifest and correct operations of on-board device. Keeps vehicle clean, clutter-free and maintained at all times, notifies appropriate personnel of needed repairs usually the Operations Manager. Coordinates pick-up and delivery times of agency clients. Promotes participation in the agency’s transportation program to attract and retain clientele. Responsible for the safety of all passengers. Responsible for notifying the Transit Training Director of any violations received affecting motor records the same day as received. Performs related work as required. Work Requirements Ability to execute critical knowledge, skills and abilities to perform mathematical functions including addition and subtraction and operate passenger vehicle, with handicap lifts, in a safe and responsible manner. Substantial knowledge of current state and local laws and regulations pertaining to the operation of motor vehicles. Knowledge of local and regional geographic area including major highways, state routes and interstate systems. Some knowledge of current ADA (Americans with Disability Act) regulations. Capacity to learn principles associated with Defensive Driving. Ability to become certified in First Aid and CPR procedures. Ability to interact successfully with clients in a courteous manner to provide safe, timely and reliable transportation for clients. Ability to plan and schedule time efficiently to meet all appointments. Skill in the operation of motor vehicles and ability to learn wheelchair lift operations. Ability to operate a two-way radio system. Ability to use correct procedures keeping dispatcher informed of any problems or issues that arise. Ability to read, write and comprehend trip manifests, schedules and written instructions. Ability to learn basics of on-board devices. Understanding of local area and ab…

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