Public Safety Dispatcher

https://cityofwoodlandpark.criterionhcm.com/jobs/393/1/#384 If you would like to apply for this job please us the link above. We must have a completed application of the City of Woodland Park website. CORE VALUES: Service, Trust, Respect, Integrity, Vision, Excellence SUMMARY Performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; keeping official records; and assisting in the administration of the standard operating policies and procedures of the dispatch center. Works independently. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answers 911 calls. Performs Emergency Medical Dispatch. 2. Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay. 3. Dispatches police and other response vehicles for emergency responses. 4. Operates computer aided dispatch system. Operates police records management system. Operates Colorado and Federal Criminal Justice Information Systems. Operates Colorado court information software. Operates voice recording system. 5. Records required data in above. Provides information to police employees from these systems. 6. Monitors the status, location and safety of all officers on duty. Arranges for necessary assistance as appropriate. 7. Controls access to police building through certain dispatch operated doors. 8. Maintains dispatch center work area and equipment in clean and working condition. 9. Operates radios as needed and assists in radio communications; operates base radio as required. 10. Composes, types, and edits correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness. 11. Inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports; compiles and tabulates data. 12. Maintains dispatch documents and records; prepares case reports. 13. Reviews all reports from officers for completeness and follow-up. 14. Assists in the preparation of a variety of reports and records. 15. Records and files citations; assigns case numbers to incidents and maintains report files. 16. Maintains the Uniform Crime Reports (UCR) and NIBRS systems and related systems. 17. Provides a variety of police related information to the public and governmental agencies. 1. Receives requests from officers on call for special or specific information; follows up with appropriate information and relays the same back to the officer. 2. Provides a variety of administrative assistance as needed. 3. Composes a variety of correspondence, reports and other materials requiring independent judgment as to content, accuracy and completeness. ADDITIONAL DUTIES 1. Monitors individuals in holding cells for proper conduct, safety, and medical or other needs. 2. Assists in training new employees. 3. Serves as a member of various employee committees. 4. Monitors alarms. 5. Dispatches City Utility and Street Department call outs after regular service hours. DESIRED MINIMUM QUALIFICATIONS 1. Graduation from a high school or GED required. 2. Police dispatch experience preferred. 3. Dispatcher training preferred. 1. Must be able to effectively meet and deal with the public. 2. Have the ability to communicate effectively verbally and in writing. 3. Has the ability to handle stressful situations. 4. Able to effectively perform several tasks at once. 5. Working knowledge of computers and records management systems. 6. Has a working knowledge of modern office practices and procedures. 7. Skill in operation of the listed tools and equipment. 8. Ability to perform cashier duties accurately. SPECIAL REQUIREMENTS No felony convictions. No misdemeanors involving violence or moral turpitude, theft. Must meet Department Ethical Standards. Must be able to testify effectively in court or in hearings. All police employees are subject to recall to duty at any time. Al…

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