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PT Dispatcher Reliever of Traffic Control Company

Traffic Pro Services
12 hours ago
Full-time
On-site
Burnaby, BC, Canada
Indeed

Traffic Pro Services ( TPS ) has been doing business since 2012 and is looking for an experienced PT Dispatcher Reliever who will work closely with the Dispatcher and management team. This is a WFH ( work from home ) position . The Dispatch areas covered the Lower Mainland and Vancouver Island. Typically working time is about one hour~ after 5:00 pm and one hour ~before 9:00 am and every other weekend (currently one hour~ stand-by time) . We appreciate all who take the time to apply, however, only those meeting the outlined criteria will be contacted for an interview. Qualifications:  Strong communication and interpersonal skills  1 year of Traffic Control Experience/ Knowledge  Minimum 1 year of Dispatch Experience (Traffic Control Preferred)  Valid drivers license & Reliable vehicle  Positive attitude / Strong work ethic  Professional demeanor.  Strong customer focus.  Proven ability to multi-task & ability to prioritize tasks.  Advanced skill level with software applications and word processing accuracy including adequate typing speed.  Required to work extended hours including occasional weekends from time to time.  Minimum college diploma in related disciplines is an asset.  Exceptional organizational and leadership abilities.  Ability to work independently and as part of a team.  An understanding of WCB safety policies as they relate to traffic control. Responsibilities include but are not limited to:  Daily scheduling of all TCPs and LCTs.  Ensure that service is completed in accordance with IBEW Local 258 established union seniority policies.  Dispatch calls to routes based upon designated route and driver location.  Perform field staff check-ins at day’s beginning to ensure nobody is late to work or no show.  Ensure operational coordination with other departments.  Interacts and communicates with customers and subcontractors via email and or telephone.  Troubleshoot and resolve potential problems before they result in customer complaints.  Assist in determining daily dispatch and provide the best mix of worker experience, equipment capability, and customer requirements.  Record and document information from staff and customers and distribute to appropriate internal departments.  Must be able to communicate effectively and professionally via email, text and telephone.  Assist hiring when needed.  Site supervision and field checks as required by Management.  Assist with quoting of new projects.  Administrative activities as needed or assigned. Job Type: Full-time Pay: $1,250.00-$1,450.00 per month Benefits: Dental care Extended health care On-site parking Paid time off Application question(s): Have excellent written and verbal communication skills in English. Experience: TCP: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person

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