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Proposal Specialist

Xello
8 hours ago
Full-time
On-site
Toronto, ON, Canada
Indeed

We are looking for a Proposals Specialist Who are you? You’re an exceptional writer who is organized, collaborative, curious, and motivated by doing great work. You have a talent for taking complex information—technical requirements, product functionality, company experience, and customer needs—and turning it into clear, persuasive, easy-to-understand content. You understand that a great proposal doesn’t just answer questions; it tells a compelling story about why we the right partner. Naturally curious, you enjoy learning about school districts, states, and education agencies and using that understanding to tailor proposals to their unique priorities and needs. You’re also comfortable using generative AI tools such as ChatGPT, Claude, and Gemini to research, analyze, write, and work more efficiently. You know how to get value from AI while applying strong judgment, verifying information, and ensuring the final work reflects our voice and standards. You take ownership, have exceptional attention to detail, and can balance multiple priorities and deadlines while working effectively across teams. Sound exciting to you? Read on! What you’ll do… Coordinate, research, write, edit, and review proposals and bids, including RFIs, RFPs, RFQs, vendor applications, and other procurement opportunities. Continuously refine our proposal processes, templates, and playbooks, identifying bottlenecks, testing changes, and measuring their impact, so we produce higher-quality proposals with less effort over time. Work closely with our proposals team and our leadership to take proposals from initial review through final submission. Analyze requirements and research prospective clients to understand their priorities, identify opportunities to differentiate us, and develop compelling, tailored responses. Gather input from stakeholders across the company, including Sales, Strategy, Product, Client Success, Implementation, Marketing, Finance, Security, and Technology. Develop a strong understanding of our platform, services, implementation approach, customers, competitive strengths, and key markets. Use generative AI and other emerging technologies to improve research, writing, tailoring, analysis, quality assurance, and overall proposal efficiency. Maintain and continuously improve our proposal content library, templates, customer examples, technical content, and supporting documentation. Conduct thorough quality assurance to ensure submissions are accurate, compliant, persuasive, professionally presented, and consistent with our brand and voice. Support customer contracts, renewals, amendments, and related documentation, coordinating with the appropriate internal stakeholders. Manage client and prospective client requests such as privacy and security questionnaires, policy updates, vendor forms, accessibility documentation, insurance requests, and other procurement or compliance-related materials. Contribute to proposal and win strategy, including win-loss analysis, message and theme development, and identifying differentiators, to help improve our win rate in a highly competitive market. Use tools such as Salesforce, GovSpend, and procurement portals to research opportunities, monitor new RFPs and vendor registrations, and maintain visibility into proposal activity. Continually identify ways to improve proposal quality, processes, content, and efficiency, including participating in kick-offs, debriefs, and retrospectives. What we’re looking for… Exceptional writing and editing skills, with the ability to translate complex information into clear, concise, persuasive content. Expert attention to detail and a commitment to producing accurate, polished work. Experience improving proposals writing processes, with a concrete examples of the changes you made and the measurable impact. Strong critical thinking and reading comprehension, with the ability to quickly understand detailed requirements and …

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