Property Manager - Multi-Residential (Contract)
MorguardLooking for a company with over 50 years of success and no signs of slowing down? If so, Morguard may be the perfect place for you . As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future. Our Purpose At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us. Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate. Putting Our Purpose into Action We support our people by offering: Access to experienced subject matter experts who provide mentorship and hands‑on learning. A wide range of career opportunities across the organization. A comprehensive, competitive benefits program that promotes health and wellness. Where You’ll Add Value The Property Manager is responsible for delivering exceptional customer service and operational excellence across their assigned property, overseeing residential units. This role combines day-to-day operational oversight, leadership of on-site staff, and a relentless focus on providing an elevated living experience that reflects Morguard’s high standards. As the primary on-site point of contact for residents, the Property Manager ensures that every interaction is handled with professionalism, empathy, and a commitment to exceeding expectations. Through proactive problem-solving, meticulous attention to detail, and strong leadership, this role ensures that residents feel valued, supported, and proud to call their building home. This role contributes to driving performance outcomes aligned with key operational benchmarks, including but not limited to: occupancy, service delivery, and financial stewardship. How You’ll Make a Difference 1. Customer Service Deliver an exceptional resident experience by ensuring a high level of responsiveness, professionalism, and care in every interaction. Promptly and effectively address resident inquiries, concerns, and service requests. Act as a trusted on-site resource for residents, providing information about suite features, building amenities, and community events. Oversee and coordinate all “move-in” and “move-out” procedures, ensuring units are in pristine condition and residents experience a seamless transition. Conduct regular building and suite inspections to ensure compliance with company standards. Lead by example in maintaining a clean, professional appearance and fostering a welcoming environment throughout the property. 2.Operations Oversee the day-to-day operations of the property, ensuring it is maintained to Morguard's standards of excellence. Conduct regular inspections of the building, equipment, and grounds to identify maintenance or safety issues, and coordinate timely resolutions. Coordinate with maintenance and cleaning teams to ensure consistent service delivery and operational efficiency. Support the procurement process for repairs, renovations, and maintenance projects and ensuring that all quotes are submitted for final approval. Manage after-hours emergency response and ensure continuity of service and safety protocols. Enforce lease agreements, including rent collection, adherence to building policies, and issuance of required notices. Maintain compliance with all relevant legislation, including the Residential Tenancies Act, and represent Morguard professionally at Landlord and Tenant Board hearings as re…